HomeMy WebLinkAboutItem 01 Bike ShareAGENDA ITEM SUMMARY
SPRINGFIELD
CITY COUNCIL
Meeting Date:
Meeting Type:
Staff Contact/Dept.:
Staff Phone No:
Estimated Time:
Council Goals:
2/6/2023
Work Session
Drew Larson/DPW
541-726-3661
30 Minutes
Promote and Enhance
our Hometown Feel
while Focusing on
Livability and
Environmental Quality
ITEM TITLE: BIKE SHARE
ACTION Receive brief presentation from City staff in response to Council questions about
REQUESTED: bike share. If supportive of providing bike share in Springfield, direct staff to
pursue additional grant funding sources for bike share expansion in Springfield and
launch bike share expansion when funds are secured.
ISSUE City Council discussed expanding bike share in Springfield on 2/10/2020 and
STATEMENT: 3/14/2022. While Council was interested in exploring bike share expansion in
Springfield, Council wanted more information before making any decisions.
Council requested information regarding the following topics:
• community feedback about the potential expansion, including bike shops
and businesses
• more details about the bike share expansion proposal
• evaluation criteria and process to determine whether the program is
successful, and
• an operations plan with clear roles and responsibilities, timelines, and
funding details.
ATTACHMENTS: 1: Council Briefing Memo
2: Draft System Map
3: Springfield Bike Share: Operations & Maintenance
4: Projected Costs: Launch & Operations
5: Springfield Bike Share: Community Engagement & Feedback
6: Letters of Support
7: Bike Share Questions & Answers (From 3/14/2022 Meeting)
8: PowerPoint Presentation (For 2/6/2023 Meeting)
DISCUSSION/ Since the March 2022 work session, staff gathered broader community and business
FINANCIAL feedback and determined more details. This agenda item will focus on these newer
IMPACT: pieces of information. See previous Council agenda items from 2/10/2022 and
3/14/2022 for background information, including question and answer documents
about bike share and Springfield Bicycle and Pedestrian Advisory Committee
(BPAC) support. See Bike Share Questions & Answers (Attachment 7) for more
information.
City staff will provide an update on bike share and answer questions raised by
Council in the March 2022 work session. Cascadia Mobility staff, the PeaceHealth
Rides bike share operator, will also be available to answer operational questions.
See Council Briefing Memo Attachment 1 for more information and Attachment 4
for Financial Impact.
MEMORANDUM City of Springfield
Date: 2/6/2023
To: Nancy Newton, City Manager
COUNCIL
From: Jeff Paschall, Community Development Director BRIEFING
Drew Larson, Transportation Planner II
Subject: BIKE SHARE
ISSUE:
MEMORANDUM
City Council discussed expanding bike share in Springfield on 2/10/2020 and 3/14/2022. While
Council was interested in exploring bike share expansion in Springfield, Council wanted more
information before making any decisions. Council requested information regarding the
following topics:
• community feedback about the potential expansion, including bike shops and businesses
• more details about the bike share expansion proposal
• evaluation criteria and process to determine whether the program is successful, and
• an operations plan with clear roles and responsibilities, timelines, and funding details.
COUNCIL GOALS/
MANDATE:
Promote and Enhance our Hometown Feel While Focusing on Livability and Environmental
Quality
MITy CICe4 21101 113
Existing Bike Share in Eugene -Springfield:
Currently the City of Eugene owns 300 pedal bikes that comprise the PeaceHealth rides bike
share system. The City of Eugene contracts with regional nonprofit Cascadia Mobility to operate
the system. The bikes are primarily located in Eugene in the University of Oregon, Downtown,
Whiteaker, and South Eugene neighborhoods. However, there are a few stations at Riverbend
Hospital in Springfield, as PeaceHealth is the title sponsor of the system.
Community & Business Engagement:
City staff launched a community engagement process in fall 2022 in response to Council's
questions and directions from the March 2022 work session. Community engagement included
newsletters, social media, posters, flyers, direct mail postcards, in-person surveys, and an online
platform to collect information about where community members would like to see bike share
operate in Springfield.
In -Person Surveys
The input received via the in-person surveys indicated a strong support for bike share, with a
preference for bike share operating in, and nearby, the Downtown core. Other neighborhoods
that were popular included Gateway/Riverbend, Thurston, Mohawk, and Glenwood. The in-
person surveys were conducted at the Library, Downtown LTD Station, Gateway LTD Station,
and Willamalane Bob Keefer Center and showed of the 91 people who provided responses to the
survey, 76% were familiar with bike share. 86% of the people surveyed indicated they were
interested in seeing bike share operate in Springfield.
Attachment 1, Page 1 of
On-line Feedback
The online feedback platform engaged 1,121 people, asking them to indicate the zones in which
they would like to see bike share operate and specific hub location recommendations. The input
gathered via the online platform showed a similar desire to see bike share operate in the
Downtown core. Other neighborhoods that were popular on the online platform included greater
Downtown, Gateway/Riverbend, Mohawk, Centennial, Glenwood, and Mill Race. See
Springfield Bike Share: Community Engagement & Feedback (Attachment 5) for more
information.
Business Outreach
Business outreach focused on the Downtown core. Staff delivered bike share information
packets to Downtown businesses and property owners, answering questions, recording
comments, and asking if they would like to sign a letter of support. While Council requested
City staff reach out to bike shops, the Springfield bike shops closed since the last work session.
Staff engaged with Peak Sports, but shortly thereafter, the business closed its doors. Over ten
Downtown business owners, several property owners, and Willamalane signed a letter of support
for bike share. Staff engaged Willamalane throughout the public engagement and hub siting
criteria process. Willamalane indicated strong support for bike share, signing a letter of support,
and giving valuable input on hub siting in parks and near Willamalane facilities. See Letters of
Support (Attachment 6).
Expansion Proposal:
After the community engagement process and site visits, a bike share system proposal was
developed by City staff. The proposal recommends a system of 100 bikes with approximately 16
hubs located in, and nearby, the Downtown core. Staff propose an initial Springfield system of
100 bikes because 1) this is an appropriately scaled pilot program based on our community size
and 2) 100 bikes are funded for refurbishment and will be available for deployment. Lane
Council of Governments (LCOG) has dedicated $100,000 in Transportation Options funding for
the refurbishment of approximately 100 bikes that were donated to Cascadia Mobility.
To ensure a viable and successful system, the following guidelines will be used to site the
approximately 16 hubs (rental/return locations):
• Visible location with engineering staff review for safety and operation
• Stable concrete or asphalt with ability to bolt in bike racks
• Located on, or near, bikeways and low traffic streets
• Space for users to rent and return bikes easily and efficiently
• Space to install at least 3-4 bike racks
• At least 16 hubs for 100 bike system (recommend 1 hub per 6-8 bikes in system)
• Hubs located ideally no further than'/4 mile apart (or 2-6 blocks)
• Fronting property owner permission when applicable
The bike share system would be operated at a regional level so that a user could pick up a bike
anywhere within the regional service area and ride between Springfield and Eugene without any
penalties or fees. Given the desire for cost-effective and flexible investments, City staff are
recommending the option to install regular bike parking racks at bike share hubs instead of bike
share specific infrastructure. This approach would both improve bike parking for community
members using personal bikes as well as provide hub locations at lower cost. The hubs would
likely be a designated color and be accompanied by a sign explaining how to access the
system. See Draft System Map (Attachment 2) for further details.
Operations Plan:
Attachment 1, Page 2 of 4
While a formal contract would need to be established after funding is secured, the following
information about roles and responsibilities is informed based on City staff conversations
specific to the Springfield context and will be incorporated into a specific City of Springfield
operations plan. These conversations were also informed by how the City of Eugene and
Cascadia Mobility contract operates. See Springfield Bike Share: Operations & Maintenance
(Attachment 3) for more information.
The following provisions will be included in an operations plan, outlining clear roles and
responsibilities, that is developed with legal support when funding is secured to proceed:
• Hub bike racks and signs owned by the City of Springfield and bikes owned by Cascadia
Mobility
• Install of the hub bike racks and signs handled by a contractor (with direction from City
staff)
• Relocation or removal of hubs handled by Cascadia Mobility (with direction from City
staff)
• Ongoing system operations and maintenance handled by Cascadia Mobility including,
but not limited to rebalancing bikes between hub locations, fielding and responding to
requests for maintenance or removal of bikes, and maintaining communications with
users including through a website, social media, and enforcement emails.
Per City policy, City Council must review and approve any contract that exceeds $100,000. Staff
will return to City Council once an operational contract has been vetted and agreed to by
Cascadia Mobility and staff for final Council approval.
Launch Timeline & Pilot Duration:
City staff recommend a three-year pilot program, giving the community time to acclimate to the
system and staff time to fully evaluate the system. Timeline is funding determinate, as it can take
a while to deploy a project once the funding is secured. However, staff will begin actively
pursuing funding for Springfield if directed to do so by Council. Once the program launches,
staff will bring an evaluation report to Council after a year of operation.
Staff suggests the system be evaluated by Council at the half -way mark using the following
criteria:
• Trips over one year (ending or starting in Springfield)
• Miles over one year (ending or starting in Springfield)
• Engineering staff review for safety and operations
• Review of public input after bike share launches
A realistic goal for Springfield's size would be 25,000 trips per year. At the evaluation mark,
Council can recommend discontinuing the program if deemed unsuccessful or provide direction
to pursue funding to continue the program beyond three years.
Budget & Funding Options:
The PeaceHealth Rides bike share has a long history of successful operation and funding.
PeaceHealth Rides is currently funded by sponsorship (Peace Health is the title sponsor),
regional transportation grant funds, group pass sales, and rider revenue. The program has had the
same title sponsor since launch in 2018 and the City of Eugene pursued and was awarded several
grants for bike share, including Statewide Transportation Improvement Fund (STIF), Congestion
Mitigation and Air Quality (CMAQ), and Oregon Health Authority (OHA) grants.
Attachment 1, Page 3 of 4
Springfield has received partial funding for bike share launch and operations, including $100,000
to refurbish bikes and $49,435 for hub infrastructure. Operational costs for the three-year pilot are
estimated at $865,290 with sponsorship, rider revenue, and group pass income estimated to cover
$527,070. The total grant funding needed to launch and operate the expanded system, including
contingencies for discontinuation and removal, would be $410,814 for the three-year pilot.
City staff are requesting Council approval to pursue the $410,814 in grant funding to fill
the funding gap to expand bike share in Springfield and operate a three-year pilot program. The
City will be required to provide the local match funding for any grant pursued, which typically
ranges from 10.27 % - 20% of the total grant. For the three-year pilot program, the local match
needed would range from $42,190 - $82,163. See Projected Costs: Launch & Operations
(Attachment 4) for more information.
RECOMMENDED ACTION:
Direct staff to:
1) Request Peace Health sponsorship to expand bike share in Springfield ($1,000/bike per
year for 100 bikes) with Mayor's support.
2) Pursue transportation grant funding to identify $410,814 needed to expand bike share
into Springfield and operate it for a three-year pilot. Grants typically require 10.27% -
20% ($42,190 — $82,163) local match.
3) Update Council if funds are secured and program launch is moving forward.
4) Finalize hub locations and service area according to guidelines.
5) Return to City Council with a finalized Operational Contract for approval.
6) Bring program update back to City Council after 18 months of operation with
opportunity to evaluate.
Attachment 1, Page 4 of 4
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Springfield Bike Share: Operation Zone & Hub Locations
Community Feedback: Popular Hub
Locations By Votes
Location Popularity
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Springfield Bike Share: Operations & Maintenance
While a formal contract would need to be established after funding is secured, the following information
about roles and responsibilities is informed based on City staff conversations specific to the Springfield
context and will be incorporated into a specific City of Springfield operations plan. These conversations
were also informed by how the City of Eugene and Cascadia Mobility contract operates.
The information will be included in an operations plan that is developed with legal support when Council
approval and funding is secured to proceed. Additional operational agreements could include a site access
agreement between Cascadia Mobility and Willamalane and an intergovernmental agreement between
the City of Springfield and Willamalane to site racks on Willamalane property.
Hub install, relocation, and removal roles:
Infrastructure
Install
Relocation
Removal
Hub Bike Racks
Contractor
Cascadia Mobility
Cascadia Mobility
Hub Signage (18" x 24")
Contractor
Cascadia Mobility
Cascadia Mobility
Delineator (hubs located in right of way)
Contractor
Contractor
Contractor
Striping (hubs located in right of way)
Contractor
Contractor
Contractor
System operational roles:
Infrastructure
Owned
Maintained
Hub Bike Racks
City of Springfield
Cascadia Mobility (including, but not limited to,
cleaning, graffiti removal, and replacement of racks)
Hub Signage (18" x 24")
City of Springfield
Cascadia Mobility (including, but not limited to,
cleaning, graffiti removal, and replacement of signs)
Bike Share Bikes
Cascadia Mobility
Cascadia Mobility (including, but not limited to,
routine maintenance and upkeep, rebalancing
between hubs, and removal of damaged bikes)
Attachment 3 Page 1 of 1
Bike Share Projected Costs: Launch & Operations
Springfield has received partial funding for bike share launch and operations, including $100,000 to
refurbish bikes and $49,435 for hub infrastructure. Operational costs for the three-year pilot are
estimated at $865,290 with sponsorship, rider revenue, and group pass income estimated to cover
$527,070. The total grant funding needed to launch and operate the expanded system, including
contingencies for discontinuation and removal, would be $410,814 for the three-year pilot.
City staff are requesting Council approval to pursue the $410,814 in grant funding to fill the funding gap
to expand bike share in Springfield and operate a three-year pilot program. The City will be required to
provide the local match funding for any grant pursued, which typically ranges from 10.27 % - 20% of the
total grant. For the three-year pilot program, the local match needed would range from $42,190 - $82,163.
Launch - Budget Breakdown
Bikes (100 bikes refurbished, operating software)
Launch Funding
Costs Secured
110,000
100,000
Funding
Needed
10,000
Hub Infrastructure (Racks, signs, bollards, install, permits)
69,435
49,435
20,000
Administrative (Software, legal, management fees)
13,630
-
13,630
15% Contingency (Additional needs, inflation, discontinuation)
28,964
-
28,964
Total:
$222,029
$149,435
$72,594
Attachment 4 Page 1 of 2
Operational
Projected
Funding
Three -Year Pilot - Budget Breakdown
Costs
Revenue
Needed
Operational Costs
(1st Year - $277,194, 2nd Year - $288,282, 3rd Year -
$299,814)
865,290
-
-
Projected Rider Revenue
(1 st Year - $67,936, 2nd Year — $70,654, 3rd Year - $73,480)
-
212,070
-
Projected Peace Health Sponsorship
(1st Year - $100,000, 2nd Year - $105,000, 3rd Year -
$110,000)
-
315,000
-
Total:
$865,290
$527,070
$338,220
Attachment 4 Page 1 of 2
Attachment 4 Page 2 of 2
Springfield Bike Share: Community Engagement
91 people provided responses to the in-person survey at five locations: Downtown LTD Station, Gateway
LTD Station, Springfield Library, and Willamalane Bob Keefer Center.
Who took the survey?
PARTICIPANT AGE
0-21
Gateway/Riverbend
17%
13%
■ 0-21
■ 22-34
65+
Other/Non-
27% 22 34
■ 35-44
17%
■ Centennial
■ 45-54
55-64
■ 55-64
19% 45-54 35-44
6%
■ 65+
11% 9 0
Mohawk
■Thurston
Downtown
10%
Non- PARTICIPANT GENDER
Binary
1%
PARTICIPANT NEIGHBORHOOD
■ Male
■ Female
■ Non -Binary
What was their opinion on bike share?
FAMILIAR WITH
BIKE SHARE?
■ Yes
■ No
EloySHOULD BIKE SHARE
OPCRATE IN SPRINGFIELD?
Opinion
4%
Attachment 5 Page 1 of 2
■ Yes
■ No
■ No Opinion
Gateway/Riverbend
13%
■ Gateway/Riverbend
Hayden Bridge
■ Hayden Bridge
Other/Non-
8%
Springfield
■ Centennial
29%
Centennial
■ Mohawk
6%
■ Central
Mohawk
■Thurston
7%
Thurston
■ Downtown
23%
Central
1
111E.
4%
■ Other/Non-Springfield
What was their opinion on bike share?
FAMILIAR WITH
BIKE SHARE?
■ Yes
■ No
EloySHOULD BIKE SHARE
OPCRATE IN SPRINGFIELD?
Opinion
4%
Attachment 5 Page 1 of 2
■ Yes
■ No
■ No Opinion
An additional 1,121 people gave feedback online, placing pins on a map to indicate potential hub
locations and/or voting on their preferred operation zones. Both in-person surveys and the online
feedback indicated a preference for bike share located in Downtown, Mohawk, Gateway/Riverbend,
Centennial, Glenwood, and Mill Race.
If bike share expands in Springfield, where should it operate?
PREFERRED OPERATION ZONES
(IN-PERSON SURVEYS & ONLINE FEEDBACK)
100 91
90
80
70
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Attachment 5 Page 2 of 2
ALKO Hotels
Dear Mayor VanGordon and Springfield City Councilors:
PeaceHealth Rides Bike Share, currently operating in Eugene, has proven to be a highly utilized
mode of transportation. With an average trip length of approximately 1 mile, bike share gives
people the option to connect between points that are often too far to walk, or too inconvenient to
drive or ride transit.
Convenient and immediate proximity to bike share could meaningfully improve access to and
within Springfield, allowing people to easily connect to transit, get to work, meet a friend, run an
errand, or go shopping. The beauty of bike share is the access with no worries about theft, and
no need to plan. Just find a bike, ride, lock it and forget it. There's freedom in biking, and it's an
easy way to burn a few calories and bring a smile.
Springfield has experienced a renaissance, and downtown arguably showcases the most
desirable concentration of dining and shopping in our region. Bike infrastructure has recently
been installed or improved throughout the City's core, connecting with the river trail networks,
nearby neighborhoods, and beyond. Studies show that people who arrive by bike spend more
money overall than people who drive.
The time to expand bike share into Springfield has arrived. We write to you today to strongly
urge the City of Springfield to join the PeaceHealth Rides bike share program. The benefit of
expanding upon an already successful program is straightforward — a larger and more
connected network of bike share bikes will have greater utility to the region, to the benefit of
Springfield residents, businesses, and visitors alike.
In support of bike share,
Alpesh and Tina Patel
CEO and Managing Director, ALKO Hotels
Attachment 6, Page 1 of 6
Dear Mayor VanGordon and Springfield City Councilors:
PeaceHealth Rides Bike Share, currently operating in Eugene, has proven to be a highly utilized
mode of transportation. With an average trip length of approximately 1 mile, bike share gives
people the option to connect between points that are often too far to walk, or too inconvenient to
drive or ride transit.
Convenient and immediate proximity to bike share could meaningfully improve access to and
within Springfield, allowing people to easily connect to transit, get to work, meet a friend, run an
errand, or go shopping. The beauty of bike share is the access with no worries about theft, and
no need to plan. Just find a bike, ride, lock it and forget it. There's freedom in biking, and it's an
easy way to burn a few calories and bring a smile.
Springfield has experienced a renaissance, and downtown arguably showcases the most
desirable concentration of dining and shopping in our region. Bike infrastructure has recently
been installed or improved throughout the City's core, connecting with the river trail networks,
nearby neighborhoods, and beyond. Studies show that people who arrive by bike spend more
money overall than people who drive.
The time to expand bike share into Springfield has arrived. We write to you today to strongly
urge the City of Springfield to join the PeaceHealth Rides bike share program. The benefit of
expanding upon an already successful program is straightforward — a larger and more
connected network of bike share bikes will have greater utility to the region, to the benefit of
Springfield residents, businesses, and visitors alike.
In sup of bike share,
Attachment 6, Page 2 of 6
Dear Mayor VanGordon and Springfield City Councilors:
PeaceHealth Rides Bike Share, currently operating in Eugene, has proven to be a highly utilized
mode of transportation. With an average trip length of approximately 1 mile, bike share gives
people the option to connect between points that are often too far to walk, or too inconvenient to
drive or ride transit.
Convenient and immediate proximity to bike share could meaningfully improve access to and
within Springfield, allowing people to easily connect to transit, get to work, meet a friend, run an
errand, or go shopping. The beauty of bike share is the access with no worries about theft, and
no need to plan. Just find a bike, ride, lock it and forget it. There's freedom in biking, and it's an
easy way to burn a few calories and bring a smile.
Springfield has experienced a renaissance, and downtown arguably showcases the most
desirable concentration of dining and shopping in our region. Bike infrastructure has recently
been installed or improved throughout the City's core, connecting with the river trail networks,
nearby neighborhoods, and beyond. Studies show that people who arrive by bike spend more
money overall than people who drive.
The time to expand bike share into Springfield has arrived. We write to you today to strongly
urge the City of Springfield to join the PeaceHealth Rides bike share program. The benefit of
expanding upon an already successful program is straightforward — a larger and more
connected network of bike share bikes will have greater utility to the region, to the benefit of
Springfield residents, businesses, and visitors alike.
In support of bike share,
C-i1VMPrqa4E7 60
Na
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i �h
f
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9
Dear Mayor VanGordon and Springfield City Councilors:
PeaceHealth Rides Bike Share, currently operating in Eugene, has proven to be a highly utilized
mode of transportation. With an average trip length of approximately 'I mile, bike share gives
people the option to connect between points that are often too far to walk, or too inconvenient to
drive or ride transit.
Convenient and immediate proximity to bike share could meaningfully improve access to and
within Springfield, allowing people to easily connect to transit, get to work, meet a friend, run an
errand, or go shopping. The beauty of bike share is the access with no worries about theft, and
no need to plan. Just find a bike, ride, lock it and forget it. There's freedom in biking, and it's an
easy way to burn a few calories and bring a smile.
Springfield has experienced a renaissance, and downtown arguably showcases the most
desirable concentration of dining and shopping in our region. Bike infrastructure has recently
been installed or improved throughout the City's core, connecting with the river trail networks,
nearby neighborhoods, and beyond. Studies show that people who arrive by bike spend more
money overall than people who drive.
The time to expand bike share into Springfield has arrived. We write to you today to strongly
urge the City of Springfield to join the PeaceHealth Rides bike share program. The benefit of
expanding upon an already successful program is straightforward — a larger and more
connected network of bike share bikes will have greater utility to the region, to the benefit of
Springfield residents, businesses, and visitors alike.
In support of bike share,
BOO U,: Y\)
k&e(" 54,rt Gf N aAt C f- (3 30
(31I-7 fna,,O)
Attachment 6, Page 4 of 6
CDC MANAGEMENT CORP.
800 WILLAMETTE STREET, SUITE 750
EUGENE, OR 97401
January 25, 2023
Dear Mayor VanGordon and Councilors,
I'd like to join the chorus of downtown Springfield business and property owners supporting the
expansion of the PeaceHealth Rides bike share program into Springfield. As a user of bike share in
Eugene, it is an easy, economical means of transportation, and I'm certain that its availability in
Springfield would result in greater patronage of area businesses as well as cultural and recreational
destinations.
As we look to further develop properties owned by CDC Management -run entities, we are confident
that access to yet another effective — and fun! — means of transportation will help further Springfield's
ongoing improvement. I urge you to support the expansion of bike share into Springfield.
Thanks for your consideration and your service to the community,
I �_
Philip Farrington, AICP
Director of Planning & Real Estate Development
CDC Management Corp.
Attachment 6, Page 5 of 6
r^k,,willamalane
Park and Recreation District
Willamalane Park and Recreation District 1 250 S. 32nd St., Springfield OR 97478-6302
541-736-4544 1 willamalane.org
October 12, 2022
Dear Mayor VanGordon and Springfield City Councilors:
Along with providing exceptional parks and recreation, Willamalane strongly advocates
for the use of paths and trails to improve transportation options in Springfield. We have
seen the PeaceHealth Rides Bike Share that is currently operating in Eugene to be
highly effective at providing people with convenient access to transportation options. In
addition, it also provides new options to enjoy alternative routes, many of which run
through Eugene parks and trails.
With an average trip length of approximately one mile, bike share gives people the
option to connect between points that are often too far to walk, or too inconvenient to
drive or ride transit. Convenient and immediate proximity to bike share could
meaningfully improve transportation options in Springfield. Not only is this a great thing
for transportation, but it would provide more opportunities for our community to enjoy
our existing paths and trails.
As bike infrastructure has been installed and improved throughout our community, so
has Springfield's development. As Executive Director of Willamalane, I feel an
obligation to continually enhance this infrastructure, and we think a bike share is a
wonderful step forward and an asset to this community.
We strongly support the PeaceHealth Rides bike share program coming to Springfield
and we think this program would be wonderful compliment to our parks, paths, and
trails.
Thank you very much for your consideration,
Sincerely,
Michael Wargo, Executive Director
Willamalane Park and Recreation District
Attachment 6, Page 6 of 6
mwargoCa)willamalane.org
Bike Share Questions and Answers
Updated March 2022
The following Q & A responds to initial questions about bike share. City staff and PeaceHealth Rides
staff will be at the work session to answer additional or more detailed questions.
Table of Contents
Q: What are the benefits of bike share?...................................................................................................2
Q: How would bike share work with the existing bicycle infrastructure network and are there any key
gapsin the network to fill?........................................................................................................................2
Q: How many PeaceHealth Rides bikes are there currently?....................................................................2
Q: How many PeaceHealth Rides bikes are available for expansion? Can bikes be added incrementally
or is there only one opportunity expand?.................................................................................................3
Q: Could the system be expanded to include electric assist bikes?..........................................................3
Q: Where are people currently riding PeaceHealth Rides bikes in Springfield?.......................................3
Q: What is an ideal density of bikes and hubs?.........................................................................................4
Q: Where would bike share hubs be located?..........................................................................................4
Q: What did the Springfield Bicycle and Pedestrian Advisory Committee (BPAC) propose as an initial
service area and potential hub locations?.................................................................................................4
Q: How is rebalancing done? How often does the system get rebalanced?.............................................5
Q: What would prevent bikes from being left all over the place?............................................................5
Q: How is theft reporting handled? How often has bike share bicycle theft occurred in Eugene? .......... 5
Q: What happens to the bikes if Cascadia Mobility goes away?...............................................................5
Q: What is the true cost of bike share? How does the PeaceHealth Rides budget work? .......................6
Q: What is the current membership fee structure? Would it stay the same with further expansion? .... 6
Q: What about financial transparency?.....................................................................................................7
Attachment 7 Page 1 of 7
Q: What are the benefits of bike share?
• Bike share further expanding in Springfield could help fulfill the vision articulated in the
Springfield Transportation System Plan Goal 1, which states: "Community development —
Provide an efficient, sustainable, diverse, and environmentally sound transportation system that
supports and enhances Springfield's economy and land use patterns."
• Bike share increases accessibility for people to the transportation system in a way that can help
people get to work, appointments, or other activities, enjoy our community's scenic beauty, and
improve their health through moderate physical activity. A reduced fare option provides a very
affordable form of transportation that increases equity and accessibility for people who cannot
afford to own their own car, buy a transit pass or a personal bike, or pay for another form of
transportation, such as a taxi, Uber, or Lyft.
• Bike share supports economic development and provides visitors with easier access to Springfield
businesses and the various regional multi -use paths along our scenic rivers and Mill Race.
• Bike share would help improve City of Springfield's national Bike Friendly Community ranking.
• People do not need to know how to maintain a bicycle to use bike share, since maintenance is
performed by professional mechanics.
• Risk of bike theft is not a concern to individuals using a bike share bicycle.
• For people trying to purchase a bicycle in the current context, bike share could bridge the gap for
people between ordering a bicycle and receiving it months later. They could enjoy riding while
they wait for pandemic caused supply chain delays.
Q: How would bike share work with the existing bicycle infrastructure network and
are there any key gaps in the network to fill?
• Bike share would increase access to biking in Springfield and enable more people to use the
existing bike infrastructure and transportation system in which Springfield has invested.
• As City Council heard during the Bicycle and Pedestrian Advisory Committee interviews during
the January 27, 2020 work session, there are still missing gaps in the bike network. Bike share
may further highlight these gaps as more people start riding and finding out that it is difficult or
uncomfortable to navigate to certain parts of the city by bicycle compared to other locations. In
some cities that have launched bike share during the last decade, the increase in bike ridership led
to jurisdictions further investing in bicycle infrastructure projects to support safe, convenient, and
connected bike routes throughout their communities.
• The City of Springfield 2035 Transportation System Plan identifies a list of bicycle infrastructure
projects that would dramatically improve the bike network and fill many of the gaps. City of
Springfield seeks out grants and works on constructing the planned network as funding allows.
• The funded West D St and Mill Street projects will help improve bike network connectivity in the
proposed service area.
• Bike share systems collect trip data on where the bicycles are being ridden, which could help
inform future bicycle infrastructure improvement prioritization.
Q: How many PeaceHealth Rides bikes are there currently?
• There are currently 300 bikes in the PeaceHealth Rides bike share system.
Attachment 7 Page 2 of 7
Q: How many PeaceHealth Rides bikes are available for expansion? Can bikes be
added incrementally or is there only one opportunity expand?
• Up to about 200 additional human -powered bicycles are available for expansion. The proposal is
to initially use 100 of the available bikes to provide service in Springfield. More bikes could
potentially be added to the system later on.
• The number of bikes typically depends on density and having a lot of users in a small geographic
area. It is also important to have bikes at key destinations.
Q: Could the system be expanded to include electric assist bikes?
• Yes, in the future.
• ODOT is likely to secure about $4M in federal funds that would be allocated to small and mid-
sized cities for capital equipment purchasing. Cascadia Mobility (whose startup funding was
provided by ODOT) will work closely with ODOT and interested cities to optimize these funds,
helping to coordinate planning and equipment selection.
• There are at least two vendors that could produce an e -bike that would be compatible with the
PeaceHealth Rides bikes and the donated Nike bikes.
• Adding e -bikes to the system may be a future opportunity in 2024 or beyond. E -bikes could
provide options for expanding or replacing the PeaceHealth Rides fleet bikes.
• Springfield has existing municipal code language (Section 5.126) that prohibits motorized
vehicles, including e -bikes, from being used in certain locations. These locations include trails in
public parks that are not specifically designated for such use. If the fleet were to expand to
include e -bikes, it would be logical to update the code at the same time.
Q: Where are people currently riding PeaceHealth Rides bikes in Springfield?
• Bikes are being ridden to and within Springfield. Some members ride from the main Eugene
system area to the satellite service area at Riverbend Hospital.
• Other than Riverbend, trips rarely end in Springfield due to the $25 out of service area lockup fee.
Riders may use the "hold" feature to lock up mid -ride to avoid this fee.
• Below is a screenshot "heat map" showing over 11,000 trips taken in May 2021. It provides a
sense of the current bike share trip volume and routes in Springfield. Most of the current trips are
south of OR 126 Expressway, west of 14th Street, and along the Middle Fork and Mill Race Path.
wdi
Attachment 7 Page 3 of 7
Q: What is an ideal density of bikes and hubs?
• Density should not be more than 1/4 mile between hubs. Less is better.
• Cascadia Mobility would work closely with Springfield to identify the service area and optimal
locations. Specific hub locations should be on or near bikeways and low traffic streets.
• Hubs should provide sufficient parking for at least 4 bikes. More is better. Cascadia Mobility
recommends a hub for every 6-8 bikes, on average. For 100 bikes, this would be approximately
16 hubs total.
Q: Where would bike share hubs be located?
• Hubs could be on streets or on sidewalks depending on available space and access. It is important
to ensure sufficient clearance to safely park and remove a bike.
• Hubs should avoid private property unless the property owner is supportive of 24/7 public access.
Some private property owners are excited to host a bike share hub.
• If Council directs staff to continue pursuing this, staff will work closely with Cascadia Mobility
to identify the best hub and geo-fenced locations.
Q: What did the Springfield Bicycle and Pedestrian Advisory Committee (BPAC)
propose as an initial service area and potential hub locations?
• The BPAC Planning Subcommittee had an initial conversation in 2019 and brainstormed the
following draft list:
o Service area: west of 14t'
o Hub locations:
■ City Hall
■ PublicHouse
■ Plank Town
■ Springfield Station
■ Gateway Mall/apartments
■ Centennial Marketplace/shopping center
■ Swim Center/Willamalane Park
■ Willamalane Adult Activity Center
■ Meadow Park
■ Mill Race Path Booth Kelly Trailhead?
■ Boat Ramp on Northbank Path?
■ Island Park?
■ Bob Keefer Center?
■ Grocery Outlet?
■ Prime Time?
■ Paramount Center?
• During the discussion, committee members noted that some of their brainstormed hub locations
would vary depending on whether the bikes are human pedal -powered versus if they have the
electric -assist "boost" that can help people go further with less effort.
• During a 2022 staff discussion, the Mill Race Path's Jasper Road Trailhead was also suggested as
a potential location idea.
Attachment 7 Page 4 of 7
• If this proceeds, Bicycle and Pedestrian Advisory Committee members will be involved further.
Q: How is rebalancing done? How often does the system get rebalanced?
• The current system is rebalanced daily, throughout the day (7AM — 7PM). Rebalancing
redistributes the bicycles that have accumulated in certain areas.
• Some rebalancing is done with a van and some is done with an e -assist bike trailer, which is a
bicycle that can carry other bicycles.
Q: What would prevent bikes from being left all over the place?
• Bike share bicycles cannot be moved without being unlocked.
• When someone uses a bike, they have to unlock it with a bike share account. People are charged
for the time the bike is unlocked. Since Cascadia Mobility started operating the system, the "out
of hub fee" has increased from $1 to $2. This convenience fee helps cover operating costs
associated with collecting bikes and returning them to a hub, typically within 24 hours or less.
• Additionally, all of the bikes have GPS locators embedded in them which enable operations staff
to know where each bike is.
• Cascadia Mobility has implemented an "improper locking" policy. Improper locking is defined as
locking on publicly inaccessible private property, to a bus stop sign, in a way that impedes public
right of way or ADA access, or "freelocked" (locked to nothing). Cascadia Mobility would be
interested in expanding the definition of improper locking to mean "anything other than a bike
rack." The first infraction is $5, second is $15, and third is $15 plus suspension.
• The fee for locking up outside of the service area is $25.
• These fines and fees, together with education through social media, newsletters, customer service,
the bike share website, and through the app lead to minimal issues related to improper locking.
Q: How is theft reporting handled? How often has bike share bicycle theft occurred
in Eugene?
• No bike share bicycles have been stolen in Eugene so far (bike share started in April 2018).
• PeaceHealth Rides worked with Eugene Police Department (EPD) to register the bicycles through
the city's registry and installed stickers on all of the bikes. The GPS system on every bicycle
makes tracking down a bike easy.
• It is possible that bike share could be helping to reduce bike theft in general as people choose to
use a shared bike instead of using a personal bike that needs its own secure locking mechanism.
Q: What happens to the bikes if Cascadia Mobility goes away?
• Cascadia Mobility is committed to expanding services in Eugene and throughout the region.
Eugene owns its 300 bikes and Cascadia Mobility was the recipient of the Nike bike donation.
• If the City of Springfield desired, Cascadia Mobility would be happy to transfer bike ownership
to Springfield at launch so that Springfield could guarantee continuity should Cascadia Mobility
stop operating.
Attachment 7 Page 5 of 7
Q: What is the true cost of bike share? How does the PeaceHealth Rides budget
work?
• Bike share in Eugene is now run by a 501c3 nonprofit, Cascadia Mobility, which was awarded
the City of Eugene's operating contract in April 2021, after JUMP/Uber cancelled the contract.
• PeaceHealth Rides is a partnership between the City of Eugene, LTD, UO, PeaceHealth, and
Cascadia Mobility. If PeaceHealth Rides expanded into Springfield, the City of Springfield will
be invited to participate in the Partner Group, where programmatic decisions are made.
• In Eugene, operating costs are covered by a mix of revenues from system usage, PeaceHealth
Sponsorship, and City funds. There is an annual funding gap of about $200k. Program partners
are seeking to identify a sustainable source of funding to close this gap. Possible sources include
the UO, MPO discretionary funds, and/or ODOT STIF funding.
• At the proposed scale, bike share costs about $2,000 - $2,500/bike/yr to operate in total. This
includes both direct and indirect costs. Therefore, adding 100 bikes to the PeaceHealth Rides
network would cost about $200,000 - $250,000/yr. Cost could be covered through a mix of
revenues from system usage, PeaceHealth Sponsorship, and public funds.
• Cascadia Mobility has up to 200 bikes that could be refurbished and used to expand the
PeaceHealth Rides System. If the City of Springfield can commit to funding operations,
refurbishment costs could be covered by ODOT.
• Cascadia Mobility submitted a grant proposal to the Oregon Health Authority, seeking $1000 per
bike per year in grant funding over an 18 month period. If awarded, PeaceHealth committed to
match the grant with sponsorship funding for at least another 15 months. As a component of the
grant submission, Cascadia Mobility also sought funding to make bike share completely free for
low-income individuals. Grant awards will be announced in early April.
• The City of Eugene bought the existing pedal bicycles and other equipment with a grant. They
own the equipment and contract with Cascadia Mobility to operate the service.
• The City of Eugene also funds a subscription membership for City of Eugene employees at a
group rate (using Risk & Safety funding) and it pays for staff time to work on the PeaceHealth
Rides project (maybe 2-5 hrs/wk max).
• A contract between City of Eugene and Cascadia Mobility specifies a level of service.
Q: What is the current membership fee structure? Would it stay the same with
further expansion?
• There are several different membership types:
o Per trip: $1/15 mins (10 cents/min after first 15 minutes, prorated by minute)
o Monthly: $15/month (includes 60 minutes of ride time per day, additional time billed at
10 cents/min)
o UO Student: free 15 min/day or $5/month
o Reduced Fare Plan: $3/month, available to people with SNAP accounts, or affiliated with
one of several local CBO's. If grant funds are received, this could be reduced.
• Users get $1 credit for each bike returned to a hub that they pick up from a non -hub location.
Users who lock up a bike in the service area, but not at a hub, are charged $2.
• If the bike is locked up outside the service area, the user is charged $25.
Attachment 7 Page 6 of 7
• Rates have not increased since PeaceHealth Rides launched in 2018. Cascadia Mobility and the
City of Eugene are considering raising some or all rates in summer 2022. However, if sustainable
funding for operations could be secured, there is a possibility that rates would remain the same or
even be lowered, if maximizing ridership is the goal. (2022 Update: Bike share rates increased in
June 2022 for the first time since program launch in 2018. Rates were changed for University of
Oregon rate plans and "Per Trip" rate plans. The key change being a $1 unlock fee for "Per Trip"
users. The per minute price remains 10 cents. Monthly pass prices remain the same, with no
unlock fee and free 60 minutes of ride time per day. The price change led to a 27% increase in
rider revenue vs. budget over the entire 2022. In addition, total trips exceeded target by 12%.)
Q: What about financial transparency?
Cascadia Mobility is a new nonprofit, with startup funding from ODOT, whose mission is to
operate equitable shared transportation programs at scale in partnership with Oregon's small to
mid sized cities. Over time, Cascadia Mobility expects to provide a range of active transportation
operations services through the state, sharing resources, costs, information, and technology to the
benefit of any city interested in operating shared transportation programs. Cascadia Mobility is
led by a team of bike share industry professionals. Program costs and revenues are fully
transparent.
Cascadia Mobility commits to annual budgeting and purchase and loss statement transparency
with the City of Eugene. This transparency is critical since the City covers funding gaps. Any
large deviations from the budget are identified and agreed to by the City. In Springfield, there
could be a similar agreement and structure.
This is a significant difference between the former, privately run model. Cascadia Mobility being
a locally based nonprofit with its mission aligned with public interests ensures a higher level of
financial transparency.
Attachment 7 Page 7 of 7
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Background
Previous City Council Presentations
Discussed 2/10/2020 and 3/14/2022
Interest in exploring expansion
More information requested
Information Requested
✓ Community feedback
✓ Expansion details
✓ Evaluation criteria and process
✓ Operations plan (clear roles/responsibilities)
✓ Timelines
✓ Funding details
V,
Bike Share Basics
➢Automatecl self-service bike rentals
FAvailable 24-7
y Short, one-way trips
➢Compliments and expands transit
➢Dense network of hubs
PeaceHealth Rides
Eugene Launch - April 2018
300 bikes and 40 hubs
Located near retail, transit, and housing
Diverse Ridership
• Visitors, residents, and students
• Past 12 months - 150,000 trips by bike share
Used For
Transportation and recreation
Quick trips around town
Work — home, bus — dinner, work — gym
Community & Business Engagement
Online
Interactive feedback tool and webpage
Print
✓Postcard, flyer, and direct mail postcards
Digital
Newsletters and social media
In -Person
✓In-person surveys
✓Business and property owner outreach
The City of Springfield received grant funding to install new public bike racks and Is seeking
fe idturck on where to site the bike racks. Qualifying businesses, organizations, and housing
Ihatare nominated will be considered to receive tree bike parking nearby (ruck +install).
The City is also seeking feedback an whore to locate potential bike share hubs (bike rental
locations). Peaceilealth Rides bike share has successfully operated in Eugene since 2018 and
Springfield is exploring the opportunity to expand the system into o unity_ The
current bike share system ops, with 300 biter A system expansion wn,td sit, about 100
additionalbikes in Springfield that could beused regionally.
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Questions? Contact Kelsey Moore, Transportation Options r
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Springfield needs your input on where to
place bike racks and site bike share hubs.
The City of SpitingField received grant funding to install
new public bike racks and is seeking feedback on where to
site the new blke racks. Qualifying businesses,
organizations, and housing complexes that are nominated
will be considered to receive free bike parking nearby
(rack-install
The city is also seeking feedback o where to locate
potential bike share hubs (bike mental locationa).
PeaceHeal[h Rides bike share has operated in Eugene
since2CISand Springfield is exploring the opportunity to
expand the bike share system into our community. The
current system operates with 300 bikes, A system
expansion would site about 100 additional bikes in
Springfield.
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Letters of Support
13 Downtown Businesses
Property Owners &Developers
David Loveall
Phillip Farrington (CDC Management Corps.)
Alpesh and Tina Patel (ALKO Hotels)
Willamalane
Expansion
Proposal
Springfield Proposal
o100bikes
016 hubs (rental/return sites)
o In, and near, Downtown core
Why 100 bikes?
Appropriately scaled pilot
program
100 bikes are funded for
refurbishment
Springfield Bike Share: Operation Zone & Hub Locations
Pea"Health
- •Riverbend
Community Feedback: Popular Hub
Q Current System Boundary
Locations By Votes
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Expansion
Proposal
Springfield Proposal
o100bikes
016 hubs (rental/return sites)
o In, and near, Downtown core
Why 100 bikes?
Appropriately scaled pilot
program
100 bikes are funded for
refurbishment
Dnerafic
System operational roles:
Hub install, relocation, and removal roles:
Install
Relocation
RemovalInfrastructure
Hub Bike Racks
Contractor
Cascadia Mobility
Cascadia Mobility
Hub Signage (18" x 24")
Contractor
Cascadia Mobility
Cascadia Mobility
Delineator (hubs located in right of way)
Contractor
Contractor
Contractor
Striping (hubs located in right of way)
Contractor
Contractor
Contractor
✓Funding determinate
✓Will begin actively pursing funding if directed by Council
✓Give community time to acclimate to the system
✓Give staff time to fully evaluate the system
✓Trips over 18 months (ending or starting in Springfield)
✓Miles over 18 months (ending or starting in Springfield)
✓Engineering staff review for safety and operations
✓Review of public input after bike share launches
Budget &Funding Options
PeaceHealth Rides Funding
Sponsorship (Peace Health)
Rider revenue
Regional transportation grant funds
Grants Awarded
Statewide Transportation Improvement Fund (STIF)
Congestion Mitigation and Air Quality (CMAQ)
Oregon Health Authority (OHA)
Budget & Funding Options
Funding Secured
✓$100,000 to refurbish bikes
'$49,435 for hub infrastructure
Grant Funding Needed
➢Total grant funding to launch and operate a three-year pilot: $410,814
➢Operational costs: $865,290
➢Sponsorship, rider revenue, and group pass income: $527,070
Local Match Funding
Grants typically require: 10.27% - 20% match
This project: $42,190 - $82,163 local match needed
Recommended Action
1) Request Peace Health sponsorship for Springfield pilot.
2) Pursue $410,810 in transportation grant funding. Grants typically require 10.27% - 20% local match.
Update Council when funds are secured.
Finalize hub locations and service area.
Bring Operations Contract to City Council for approval.
6) Update City Council after 18 months of operation.
Questions?
Community feedback
Expansion details
Evaluation criteria and
process
Operations plan (clear
roles/responsibilities)
Timelines
Funding details