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HomeMy WebLinkAboutMWMC June Communication PacketMWMC Communication Packet June 17, 2021  FY21-22 Rates Brochure Commission Memo  2021 Springeld Rate Brochure  2021 Eugene Rate Brochure  Regional Wastewater Program Monthly Report— May 2021 The next meeting will be Friday, July 9, 2021 at 7:30 a.m. Photo Credit: David N. Jones M E M O R A N D U M DATE: June 18, 2021 TO: Metropolitan Wastewater Management Commission (MWMC) FROM: Katherine Bishop, Environmental Services Program Manager April Miller, Communications Coordinator SUBJECT: FY 21-22 Wastewater and Stormwater Rates Brochures ACTION REQUESTED: Communication Packet _____________________________________________________________________ ISSUE In partnership with the Metropolitan Wastewater Management Commission (MWMC), the cities of Springfield and Eugene produce Wastewater & Stormwater Services brochures each June to inform customers of the local and regional rates adopted for the upcoming fiscal year starting July 1st. The 2021 Rates Brochures are attached to this memo and can be viewed on page 3 (Springfield) and page 5 (Eugene). BACKGROUND The brochures are distributed both as a printed material and digitally. Brochures are included as a bill insert with July bills mailed to Springfield Utility Board (SUB) and Eugene Water & Electric Board (EWEB) customers. Over 80,000 brochures are mailed out between the two utilities. Customers who are signed up for auto payment also receive the rate brochure electronically or by mail with their billing statement. Additionally, each city posts their brochure to the city website, and the MWMC posts both brochures to its website. The focus of the Rates Brochures is threefold: 1. Transparency with community members on any rate changes that will be implemented in the upcoming fiscal year 2. Explanation of roles the City of Springfield/City of Eugene, MWMC, and SUB/EWEB play in setting local wastewater and stormwater rates, regional wastewater rates, and serving as billing agents, respectively 3. Information on what wastewater and stormwater fees fund for both the cities and MWMC, as well as their impacts on water quality Memo: FY 21-22 Wastewater and Stormwater Rates Brochures June 18, 2021 Page 2 of 2 -Communication Packet- Additionally, the brochure helps the MWMC fulfill its Key Outcome #5 – achieve public awareness and understanding of the MWMC, the regional wastewater system, and the MWMC’s objectives for maintaining water quality and a sustainable environment – as an identified tactic in the 2021 MWMC Communications Plan. This informational piece is a collaborative effort between the City of Springfield’s Environmental Services Division Budget and Communications staff, as well as the City of Eugene’s Public Works Department Budget and Communications staff. For Springfield’s 2021 brochure, Communications staff transferred the file from Adobe Illustrator to Adobe InDesign for increased efficiency and ease of updating for future years. DISCUSSION Please take a few moments to review the document and be on the lookout for a printed brochure coming in your July SUB or EWEB bill. For more information, contact Katherine Bishop, Environmental Services Program Manager at 541.726.3674 or kbishop@springfield- or.gov. RECOMMENDATION Informational only. ACTION REQUESTED Informational only. City of Springfield Annual Rate Notification July 2021 541.726.3696 Wastewater and Stormwater Services Stormwater Services Stormwater: rain and runoff that flows over hard surfaces directly into storm drains and to waterways. As our City grows, natural areas are covered by hard surfaces that do not allow rain to soak into the ground. Underground pipes and catch basins, along with stormwater facilities, are built to prevent flooding and filter pollutants from stormwater. Fees fund Springfield’s State-required stormwater management program that includes construction and maintenance of the system, such as: Cleaning and maintaining more than 200 miles of stormwater pipelines and 6,500 catch basins Sweeping 6,000 miles of paved streets Maintaining and inspecting water quality facilities such as ponds, swales, and rain gardens Addressing illicit stormwater discharges Providing community education programs Improving Water Quality Stormwater runoff picks up everything on the ground from pet waste to motor oil and carries those pollutants directly to local waterways. Proper management improves the quality of stormwater entering the McKenzie and Willamette rivers, for better recreational opportunities and a healthier environment. Learn more at springfieldstreams.org. Stormwater charges are assessed on all properties in the City of Springfield (Springfield Code 4.204). The Springfield City Council approved a 2.5% stormwater rate change to fund stormwater capital projects and programs, effective on bills issued on and after July 1, 2021. City of Springfield 225 Fifth Street Springfield, OR 97477 541.726.3696 springfield-or.gov Stormwater Monthly Fee Schedule *Residential: $15.62 **Commercial Very Heavy >70% Heavy 41-70% Moderate 20-40% Light <20% Undeveloped 0% Base Fee per 1,000 sq ft Impact fee per 1,000 sq ft $1.814 $2.724 $1.814 $1.588 $1.814 $0.456 $1.814 $0.000 $0.000 $0.000 Total Rate per 1,000 sq ft $4.538 $3.402 $2.270 $1.814 $0.000 *Residential includes single family residential and duplex households. **Commercial is based on percentage of property development (impervious surface). ***In addition to the total Commercial rate above, an Administrator Fee of $1.802 per account is applied monthly. Wastewater Services Wastewater: water from inside buildings (sinks, toilets, etc.) that is cleaned at the wastewater treatment plant before being returned to the Willamette River. Local (City of Springfield) wastewater fees help collect and transport wastewater from homes and businesses to the regional wastewater treatment plant. Regional (Metropolitan Wastewater Management Commission or MWMC) fees support the cleaning of wastewater at the treatment plant, operated by the MWMC. Wastewater fees are billed to users connected to the regional wastewater treatment plant (Springfield Code 4.204). Wastewater fees fund: Capital planning and construction facilities Operation and maintenance of pipelines, pump stations, and wastewater treatment equipment Industrial Pretreatment oversight of commercial and industrial users Water quality monitoring and testing Community outreach, including facility tours We Clean Water 24/7/365 The MWMC’s regional wastewater treatment plant is located on River Avenue in Eugene. The treatment plant and pump stations operate around the clock to collect and treat wastewater from homes, businesses, and industries before returning the cleaned water to the Willamette River. Roughly 12 billion gallons of wastewater are cleaned every year. Wastewater charges include a base MWMC charge of $14.02 per month and a flow-based fee for the amount of water used and customer category. The flow-based fee is a combination of City of Springfield and MWMC wastewater service rates per unit (748 gallons) of water used. The MWMC approved a 3.5% rate change in regional fees, and City Council approved a 3% change in local fees, effective on bills issued on and after July 1, 2021. Your Wastewater Bill Varies Seasonally The flow portion of your wastewater bill is based on units of water consumed. One unit equals 748 gallons. Flow fees are determined from water meter readings from December through April. From May through November, bills are based on the average of the winter usage or actual usage, whichever is less. For accounts with fewer than three months usage, bills are based on seven (7) units or actual usage, whichever is less. Why are City fees on my SUB bill? The City of Springfield adopts and administers the wastewater and stormwater service fees. SUB has no relationship with the City’s wastewater or stormwater system operation rates and acts only as the City’s billing agent. For wastewater and stormwater billing questions, please call: City of Springfield 541.726.3696 springfield-or.gov mwmcpartners.org Wastewater Monthly Fee Schedule Wastewater Flow-Based Fee (per unit - 748 gallons) Residential Customers Commercial/Industrial Customers Low Strength 400* Medium Strength 800* High Strength 1200* Very High Strength 1600* Super High Strength Over 1600* MWMC $2.087 $2.803 $4.084 $5.796 0$7.512 0$9.224 City of Springfield $3.684 $3.684 $3.684 $3.684 0$3.684 0$3.684 Total $5.771 $6.487 $7.768 $9.480 $11.196 $12.908 *Average total biochemical oxygen demand and suspended solids in milligrams per liter (mg/L) Base charge: A regional (MWMC) monthly base charge of $14.02 is applied to each account. Did you know? Treatment Plant Wastewater Flow-Based Fee (per 1,000 gallons) (proposed to be effective July 1, 2021) Commercial/Industrial Customers Service Residential Low Medium High Very High Super High Category Strength Strength Strength Strength Strength 400* 800* 1,200* 1,600* > 1,600* MWMC (regional) $2.788 $3.749 $5.461 $7.749 $10.043 $12.333 City of Eugene (local) $2.543 $2.543 $2.543 $2.543 $2.543 $2.543 Total $5.331 $6.292 $8.004 $10.292 $12.586 $14.876 *Combined biochemical oxygen demand and suspended solids in milligrams per liter (mg/L) What is wastewater?The regional wastewater treatment plant is vital to protecting public health and the environment. The treatment plant removes human waste, chemicals, grease, and other contaminents that are put in our sanitary sewer system. The water goes through a series of mechanical, biological, and chemical processes before being released into the Willamette River. Discharging clean, healthy water into the river is essential to communities downstream that rely on the river for drinking water. All properties connected to the public wastewater system pay wastewater fees. Eugene provides local wastewater collection services, and the Metropolitan Wastewater Management Commission (MWMC), a partnership of Lane County and the cities of Eugene and Springfield, operates the regional wastewater collection and treatment facilities. Wastewater fees Use of Wastewater Fees Regional Treatment System Costs 58% Local Wastewater Collection Costs 42% How your wastewater fees are used every yearLocal and regional wastewater fees pay for the collection and conveyance of wastewater through nearly 850 miles of wastewater lines and for the operation and maintenance of wastewater treatment facilities. ◆ Operate and maintain 30 pump stations (27 local, 4 regional) ◆ Inspect/clean almost 390 miles of wastewater lines per year ◆ Treat over 12 billion gallons of wastewater per year ◆ Conduct more than 35,000 water quality tests ◆ Process 2,000 dry tons of biosolids per year ◆ Invest in capital improvements ◆ Meet water quality regulations to protect the environment Typical Residential Monthly Bill(assumes 5,000 gallons monthly usage) Basic Charge (MWMC): $14.02 Flow-Based Fee (MWMC): $13.94 Total Regional Fee: $27.96 Local Flow-Based Fee: $12.72 Total Monthly Fee: $40.68 Stormwater &WastewaterUser Fees Public Works JULY 2021 Protecting water quality in our community Water from your roof or lawn picks up oil from cars, sediment, bacteria, grease, and other chemicals associated with urban life. Instead of going into the ground —Mother Nature’s natural filter—those contaminants are carried through our storm pipes and go directly into the Amazon Creek or Willamette River. To help protect our valuable clean water resources and to meet strict water quality regulations set by the Oregon Department of Environmental Quality, Eugene’s City Council adopted a stormwater management plan (SWMP) in 1993 that provides the framework for assessing all prop-erties in Eugene for the cost of managing this system. Keeping Water Clean With more than 170,000 people in Eugene, there are a lot of extra contaminants funneled to the river from impervi-ous (non-porous) surfaces. City staff uses stormwater fees to help mitigate contaminants of the runoff by providing services such as street sweeping, removing sediment from the storm drain system, and building and maintaining rain gardens. A functioning stormwater system also reduces the risk of flooding. The average residential customer pays $15.45 per month, and larger properties pay more. Stormwater fees 1 Duplex rates are modified, based on the building footprint and building configuration 2 Building footprint is equal to or less than 1,000 square feet (sf). 3 Building footprint is greater than 1,000 sf and less than 3,000 sf. 4 Building footprint is 3,000 sf or greater Stormwater Monthly Fee Schedule (proposed to be effective July 1, 2021) Fees for residential stormwater customers are based on the size of the building footprint. Footprint is the combined square footage of the garage/carport and the first floor of the home. User Small Medium LargeCategory1 Residential2 Residential3 Residential4 Commercial/Industrial Rate Components: Impervious Surface $7.85 $12.64 $4.36 per 1,000 sf $4.36 per 1,000 sf Street-Related $2.17 $2.17 $2.17 $1.55 per 1,000 sf Administrative (per account) $0.64 $0.64 $2.03 $2.03 Total Monthly Fee $10.66 $15.45 Varies Varies Users may qualify for reduced stormwater fees if the quantity of stormwater discharge to the public system is reduced or the quality impact is reduced through on-site stormwater treatment. What is stormwater?Stormwater is runoff from hard surfaces in urban areas that must be channeled to prevent flooding, protected or treated to remove contaminants, and finally returned back to our rivers. Use of Stormwater Fees How stormwater fees are used every year: ◆ Clean over 8,500 catch basins and curb inlets ◆ Collect and recycle over 12,000 cubic yards of leaves ◆ Eliminate illegal discharges and spills into the stormwater system ◆ Sweep more than 30,000 curb miles of streets ◆ Provide stormwater education to students in both school districts ◆ Protect, restore, and maintain streams, rivers, and wetlands ◆ Plant over 600 trees along local streams and rivers ◆ Remove garbage from streams and the banks of the Willamette River ◆ Improve rainfall runoff management in developed areas ◆ Replace public drywells to protect groundwater quality ◆ Administer clean water regulations for construction sites, industries, and new development ◆ Plant, preserve, and maintain street trees and median vegetation ◆ Monitor water quality in our local waterways through sampling and data analysis For More Information Stormwater and Wastewater Fees Utility Administration Office: 541-682-4900 Stormwater Programs and Services Stormwater Public Education and Outreach: 541-682-2739 System Maintenance and to Report a Spill: 541-682-4800 Wastewater Programs and Services Local Wastewater Collection System Maintenance: 541-682-4800 Regional Wastewater Treatment Facilities and Services: 541-682-8600 City Fees on EWEB BillThe City of Eugene adopts and administers the stormwater and wastewater service fees. EWEB acts only as the City’s billing agent per City Charter. Public Works 99 W 10th Avenue, Suite 370 Eugene OR 97401 eugene-or.gov Operations and Maintenance 57% Administration 12% Capital Projects 14% Planning 6% Utility Right-of-Way Fee 6% Utility Administration 3% Education 2% ........................................................................................................................................ 2 .................................................................................................................................... 3 ........................................................................................................................ 8 .......................................................................................................................................... 9 ........................................................................................................... 9 ................................................................................................................. 10 .................................................................................................................................. 11 ............................................................................................................................................ 12 ........................................................................................................ 13 .................................................................................................... 14 ............................................................................................................................................... 15 • • • • • • • • • • • • • • • • ▪ ▪ ▪ ▪ • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •