HomeMy WebLinkAboutItem 05 Body Worn Cameras and In Car Video AGENDA ITEM SUMMARY Meeting Date: 11/2/2020
Meeting Type: Regular Meeting
Staff Contact/Dept.: Richard L. Lewis
Staff Phone No: 541-726-3721
Estimated Time: Consent Calendar
S P R I N G F I E L D
C I T Y C O U N C I L
Council Goals: Strengthen Public Safety
by Leveraging
Partnerships and
Resources
ITEM TITLE: BODY-WORN CAMERA AND IN CAR VIDEO PROCUREMENT CONTRACT
ACTION
REQUESTED:
Authorize the City Manager to negotiate and sign a contract with Upstate
Wholesale Supply Company, dba Brite Computer for the procurement of Getac
body-worn camera and in-car video systems.
ISSUE
STATEMENT:
The Springfield Police Department received City Council approval and support to
implement body-worn camera and in-car video systems. Getac was selected as the
preferred vendor after body-worn camera system testing and system evaluation.
Getac communicated a purchase order must be submitted by November 15, 2020 to
meet the February 2021 implementation timeline. Upstate Wholesale Supply
Company submitted the most favorable cost and implementation proposal that
adheres to project timeline requirements.
ATTACHMENTS: Attachment 1: Draft C2713 Upstate Wholesale Supply Company
DISCUSSION/
FINANCIAL
IMPACT:
The Springfield Police Department selected Upstate Wholesale Supply Company,
dba Brite Computers for the procurement of Getac body-worn camera (BWC) and
in-car video (ICV) system implementations. Upstate Wholesale Supply Company,
dba Brite Computers contract sourcing is through an interstate cooperative
procurement in adherence to State and City requirements.
Getac was selected as the preferred solution for the BWC system implementation
after system testing determined their system excelled in evaluation topics such as
ease of use, supportability, and overall cost. Implementation of integrated ICV
systems received City Council support at the October 5, 2020 Work Session.
Quotes for BWC and ICV systems from two qualifying Getac resellers were
reviewed. The quote from Upstate Wholesale Supply Company, dba Brite
Computers (Brite) was selected due to cost considerations, as well as the inclusion
of a Statement of Work and offer of supplementary implementation support by
Brite personnel.
Year one costs for both BWC and ICV systems are higher than previously
communicated due to vendor clarification that planned five-year equipment
replacement and warranty costs must be included in year one to realize quoted
preferential pricing. Five year total project costs are as anticipated and previously
communicated to City Council. BWC project costs will be supported by the general
fund, as well as qualifying grant funding. ICV project costs will be supported by
federal forfeiture funds.
Staff recommends Council give the City Manager approval to negotiate and sign a
final contract.
REV JAN 2019
CITY OF SPRINGFIELD
PURCHASE AGREEMENT
Contract #2713
Dated: November 3, 2020
Parties: City of Springfield “CITY”
A Municipal Corporation of the State of Oregon
225 5th Street
Springfield, OR 97477
and
Upstate Wholesale Supply Company,
dba Brite Computers
“Seller”
Additional Seller Information:
a) Type of Entity: Sole Proprietorship Partnership
Limited Liability Comp Corporation
b) Address: 7647 Main St, Victor NY 14564
c) Telephone: 800-333-0498
d) Fax No:
e) Listed among the Parties Excluded from Federal Procurement or Non-Procurement Programs found at:
https://www.sam.gov/portal/public/SAM/: Yes No
City Account Number(s) To Be Charged (Include Percentages):
Account Number Percentage/$
100-06100-1144-647009 TBD
204-06100-1144-TBD TBD
204-06100-1144-650155 $163,172.33
In consideration of the mutual covenants contained herein, the parties agree to the following terms,
provisions and conditions:
1. Personal Property to be Delivered. Seller shall deliver FOB Destination to Springfield, OR body-
worn camera and in-car video system equipment, software, and services described in Attachment 1
attached hereto and incorporated herein by this reference. Equipment and services realized in year 1 to
be received on or before February 28, 2021. Total cost will not exceed $524,331.51.
a. Body-worn camera five year not to exceed amount $301,831.18.
i. Year 1 not to exceed $141,151.18
1. Equipment, warranty, and licensing - $87,195.74
2. Cloud storage - $40,170.00
3. Implementation services - $13,785.44
ii. Years 2-5 not to exceed $40,170.00, annually.
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b. In-car video five year not to exceed amount $222,500.33.
i. Year 1 not to exceed $163,172.33
1. Equipment, warranty, and licensing - $148,340.33
2. Cloud storage - $14,832.00
ii. Years 2-5 not to exceed $14,832.00, annually
2. Payment by CITY. CITY will pay invoice on Net 30 day terms upon City acceptance of work,
services performed or good delivered.
3. Invoice. Invoice to be sent to: Accounts Payable - City of Springfield, 225 5th Street, Springfield, OR
97477 or email to ap@springfield-or.gov. The invoice must reference this contract #XXXX and
approval code #360.
4. Warranty. Seller shall warrant body-worn camera and in-car video systems as described in Attachment
1.
5. Sourcing. The source for this procurement is NCPA 01-97, which is an interstate cooperative procurement that
complies with the requirements of ORS 279A.220(1) and (2)(a). The general terms and conditions and special
contract terms and conditions (T’s & C’s) contained in NCPA 01-97 are hereby incorporated by reference and
shall apply to this purchase and shall take precedence over all other conflicting T’s & C’s express or implied.
6. First Point of Contact.
Seller- James Means, jmeans@britecomputers.com, 541-361-9166
City- Lt. George Crolly, gcrolly@springfield-or.gov, 541-744-4176
7. Work Performed. The work to be performed by Seller includes services generally performed by
Seller in his/her/its usual line of business.
8. Tax duties and Liabilities. Seller shall be responsible for all federal, state and local taxes, if any,
applicable to any payments received pursuant to this Agreement, including but not limited to income
tax, payroll tax, social security and self-employment tax. CITY shall not withhold, pay, or in any
other manner be responsible for payment of any taxes on behalf of Seller.
9. Indemnification and Hold Harmless. Seller shall defend, indemnify and hold harmless City from
and against all liability or loss and against all claims or actions based upon or arising out of damage
or injury to persons or property caused by or sustained in connection with the performance of this
Contract by Seller except, pursuant to ORS 30.140, for losses, claims, or actions resulting from the
sole negligence of City.
Except as explicitly provided otherwise in Attachment 1, the Seller shall assume all responsibilities for
the work, and bear all losses and damages directly or indirectly resulting to the Seller, the City, or to
others on account of the character or performance of the work, unforeseen difficulties, accidents, or
any other cause whatsoever. The Seller shall assume defense of, indemnify and save harmless the
City, its officials, agents, and employees from all claims, liability, loss, damage and injury of every
kind, nature and description, directly or indirectly resulting from activities in the performance of the
Contract, the ownership, maintenance or use of motor vehicles in connection therewith, or the acts,
omissions, operations, or conduct of the Seller or any Subcontractor under the Contract or any way
arising out of the Contract, irrespective of whether any act, omission or conduct of the City
connected with the Contract is a condition or contributory cause of the claim, liability loss, damage or
injury and irrespective of whether act, omission, or conduct of the Seller or Subcontractor is merely a
condition rather than a cause of a claim, liability, loss damage or injury. The Seller shall not be liable
for nor be required to defend or indemnify, the City relative to claims for damage or damages
resulting solely from acts or omissions of the City, its officials, agents or employees. The absence of
or inadequacy of the liability insurance required in section 10 shall not negate Seller’s obligations in
this paragraph.
10. Insurance.
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a. General Insurance. The Seller shall maintain in force for the duration of this agreement a
Commercial General Liability insurance policy written on an occurrence basis with limits not
less than $2,000,000 per occurrence and $3,000,000 in the aggregate for bodily injury or
property damage. Automobile Liability (owned, non-owned and hired) insurance with limits
not less than $1,000,000 per occurrence shall be maintained. The City, its employees,
officials and agents will be named as an Additional Insured where operations are being
conducted related to this contract, on the General Liability policy as respects to work or
services performed under this agreement to the extent that the death or bodily injury to
persons or damage to property arises out of the fault of the Seller or the fault of the Seller’s
agents, representatives or subcontractors. This insurance will be primary over any insurance
the City may carry on its own. If the City requires Professional Liability coverage, the City’s
Risk Manager must approve the terms, conditions and limits. Seller understands that CITY
is a public entity subject to the requirements of the Oregon Governmental Tort Claims Act,
ORS 30.260 et seq. In the event that CITY’S financial obligations or liabilities are modified
by any amendment to the liability limits imposed by the Oregon Governmental Tort Claims
Act, Seller agrees that the limits regarding liability insurance set forth in this Section 10 will
be modified to conform to such limits. Independent contractor and CITY shall sign an
amendment to this Agreement incorporating such modification.
b. Workers’ Compensation. Independent Contractor shall provide and maintain workers’
compensation coverage with limits not less than $500,000 for its employees, officers,
agents, or partners, as required by applicable workers’ compensation laws as defined in
ORS 656.027 and ORS 701.035(5). If Independent Contractor is exempt from coverage, a
written statement signed by Independent Contractor so stating the reason for exemption
shall be provided to the City.
c. Evidence of Insurance Coverage. Evidence of the required insurance coverages issued
by an insurance company satisfactory to the City shall be provided to the City by way of a
City approved certificate of insurance before any work or services commence.
d. Notice of Cancellation or Material Change in Coverage. The certificate of insurance
shall contain a requirement that the Insurance company notify the City 30 days prior to any
cancellation or material change in coverage. If the approved insurance company will not
provide this 30 day notice, the Seller shall provide written notice to the City contract
manager within two days after the Seller becomes aware that their coverage has been
canceled or has been materially changed. The Seller shall either fax 541-726-3782 said
notice or email it directly to Jayne McMahan (jmcmahan@springfield-or.gov), Procurement
and Contracts Manager. Regardless of what circumstances caused Sellers insurance
coverage to cease or be modified, it is the Seller’s responsibility to notify the City. Failure to
maintain proper insurance or provide notice of cancellation or modification shall be grounds
for immediate termination of this contract.________(Contractor initials)
e. Equipment and Material. The Seller shall be responsible for any loss, damage, or
destruction of its own property, equipment, and materials used in conjunction with the work.
f. Exception or Waivers. Any exception or waiver of these requirements shall be subject to
review and approval from the City’s Risk Manager.
11. Access to Records. CITY and its duly authorized representatives shall have access to books,
documents, papers and records of Seller which are directly pertinent to this Agreement for the
purpose of making audit, examination, excerpts and transcripts.
12. Waiver. Failure of CITY to enforce any provision of this Agreement shall not constitute a waiver or
relinquishment by CITY of the right to such performance in the future nor of the right to enforce any
other provision of this Agreement.
13. Amendments. The terms of this Agreement shall not be waived, altered, modified, supplemented or
amended in any manner whatsoever, without prior written approval of CITY. No modification of this
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Agreement shall bind either party unless reduced to writing and subscribed by both parties, or
ordered by a Court.
14. Nondiscrimination. Seller shall comply with all applicable requirements of Federal and State civil
rights and rehabilitation statutes, rules and regulations.
15. Americans with Disabilities Act Compliance. Seller will comply with all applicable provisions of
the Americans with Disabilities Act of 1990, 42 USC Section 12101 et seq. and Section 504 of the
Rehabilitation Act of 1973.
16. Termination. The performance of work under this Agreement may be terminated by CITY, in whole
or in part, whenever for any reason CITY shall determine that such termination is in the best interest
of CITY. Any such termination shall be effected by delivery to the Seller of a Notice of Termination
specifying the extent to which performance of the work under the Agreement is terminated and the
date on which such termination is effective. Upon delivery to the Seller of a Notice of Termination
under this paragraph, the Seller and CITY shall, by agreement, make an appropriate written
modification to this Agreement governing completion of portions of the Seller’s work and payment
therefore by CITY.
17. Non-Appropriation. The obligation of the City to make payments beyond June 30, 2021 is subject to annual
appropriation. To the extent that funds are appropriated to make those payments for a given fiscal year, the full
faith and credit of the City is pledged to the payments for such fiscal year. The obligation of the City to make
those payments is not secured by the unlimited taxing power of the City and is not a general obligation of the
City. The City's obligation to make those payments in any year is subject to future appropriation of funds by
the City Council for the fiscal year in which the payment is due. In the event that funds are not so appropriated,
payments will not be made. The failure to make a payment due to non-appropriation shall not constitute a
default under this Agreement.
18. Assignment/Subcontract. Seller shall not assign, sell, transfer, subcontract or sublet rights, or
delegate responsibilities under this Agreement, in whole or in part, without the prior written approval
of CITY. No such written approval shall relieve Seller of any obligations of this Agreement, and any
transferee or subcontractor shall be considered the agent of Seller. Seller shall remain liable as
between the original parties to this Agreement as if no such assignment had occurred.
19. Successors in Interest. The provisions of this Agreement shall be binding upon and shall inure to
the benefit of the parties to this Agreement and their respective successors and assigns.
20. Compliance with All Government Regulations. Seller shall comply with all Federal, State and
local laws, codes, regulations and ordinances applicable to the work performed under this
Agreement. Failure to comply with such requirements shall constitute a breach of contract and shall
be grounds for termination of this Agreement. Damages or costs resulting from noncompliance shall
be the sole responsibility of Seller.
21. Attorney Fees. In the event a lawsuit of any kind is instituted on behalf of CITY to enforce any
provision of this Agreement, Seller shall pay such additional sums as the Court may adjudge
reasonable for attorney fees plus all costs and disbursements at trial and on any appeal.
22. Force Majeure. Neither party to this Agreement shall be held responsible for delay or default
caused by fire, riot, acts of God and/or war which is beyond that party’s reasonable control. CITY
may terminate this Agreement upon written notice after determining such delay or default will
unreasonably prevent successful performance of the Agreement.
23. Choice of Law, Forum, Construction of Agreement. This Agreement shall be governed and
construed in accordance with the laws of the State of Oregon, apart from choice of law
provisions. The parties agree that the Circuit Court for the County of Lane, State of Oregon, or the
Federal District Court of the State of Oregon (Eugene) is the sole and proper forum for resolving any
disputes involving this Agreement, any breach of this Agreement, or relating to its subject
matter. The Parties agree to submit themselves to the jurisdiction of such courts without challenge
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to the jurisdiction of these courts. This Agreement shall not be construed more favorably to CITY due
to the preparation of this Agreement by CITY. The headings and subheadings in this Agreement are
for convenience, do not form a part of this Agreement, and shall not be used in construing this
Agreement.
24. Entire Agreement. This Agreement signed by both parties is the parties’ final and entire Agreement
and supersedes all prior and contemporaneous oral or written communications between the parties,
their agents and representatives. There are no representations, promises, terms, conditions or
obligations other than those contained herein.
CITY OF SPRINGFIELD: SELLER:
By: By:
Name: Name:
Title: Title:
Date: Date:
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Getac In Car Video and Body
Worn Camera Deployment
Presented to:
The City of Springfield
Police Department
October 20th, 2020
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www.BriteComputers.com | 1.800.333.0498 | 7647 Main Street Fishers | Victor, NY 14564
1. Project Goals
Brite Computers appreciates the opportunity to provide the following statement of work to the City of Springfield
Police Department (SPD) in Springfield, Oregon. Our goal is to successfully provide and implement the Getac In-
Car and Body Worn Camera system for the Springfield Police Department. This document provides project outline
and identifies responsibilities of all parties to complete this goal.
2. Project Contacts
The personnel from Brite, Getac and SPD dedicated to the successful completion of this project are:
Brite
James Means Chris Patten
Account Manager Brite Lead Video Engineer
Jmeans@britecomputers.com cpatten@britecomputers.com
541-361-9166 678-488-2417
Getac
Jay Newbern Paul Bryant
Account Manager Deployment Manager
jay.newbern@getacvideo.com Paul.bryant@getacvideo.com
612-322-3474 612-875-1773
Brandon Walcott
Video Solutions Architect
Brandon.walcott@getacvideo.com
612-704-9459
SPD
Sarah McVey George Crolly
IT Business Analyst Lieutenant of Patrol Operations
smcvey@springfield-or.us gcrolly@springfield-or.gov
541-726-3714 541-744-4165
541-729-4007 cell
Judy Kenney
Office Supervisor
jkenney@springfield-or.gov
541-726-3714
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www.BriteComputers.com | 1.800.333.0498 | 7647 Main Street Fishers | Victor, NY 14564
3. Bill of Materials
The following equipment is being provided to SPD per Brite’s proposal and the execution of a purchase order.
Getac VR-X20 In Car Video Systems (Quantity of 24)
Vehicle Antennas - black (Quantity of 24)
Visor Mounting Brackets – Assorted Vehicle Type (Quantity of 24)
Wiring Kit (Quantity of 24)
Rear Cameras (Quantity of 24)
Front Facing Camera (Quantity of 24)
Bluetooth Trigger Box (Quantity of 24)
5” Touchscreen Display (Quantity of 24)
Single docks (Quantity of 25)
USB Extension dock Cables (Quantity of 27)
Getac BC-02 Body Cameras (Quantity of 7065)
Single docks with AC adapter (Quantity of 25)
Dual Side magnetic mount (Quantity of 7065)
Quick Release Cable (Quantity of 30)
Hot Spare Body Worn Cameras (Quantity 3)
Getac MD-02 Camera Multi-docks (Quantity of 7)
Getac Enterprise Cloud based Evidence Management Software with Unlimited User Licenses
Getac Cloud Hardware Licenses with Unlimited Data Storage for five (5) years.
Consulting, deployment, and training services
Active Directory and CAD Integration services (*)
4. Locations
Equipment will be shipped to: 230 4th St, Springfield OR, 97477
5. Project plan
This section outlines the project tasks and milestones in the order it is anticipated they will be completed. The
dates listed below represent tentative but realistic dates to ensure the success of Springfield’s deployment of
Getac’s video solution. All dates are subject to change and do not represent a contractual obligation as many
factors influence the deployment timeline. Per the SOW, many of the below milestones will require the client,
reseller, Getac, 3rd party installation company, and CAD provider to fulfill requirements set forth in technical
documents and the statement-of-work. It is Getac’s objective to support Springfield Police department’s promise
to their community to have their video solution in place no later than EOM February 2020.
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www.BriteComputers.com | 1.800.333.0498 | 7647 Main Street Fishers | Victor, NY 14564
Getac Video generally acts as the technical project manager for the camera deployment. This includes coordination
of training resources, project plan creation and monitoring, management of hardware allocation, coordination of
hardware installation, and customer engagement on workflow policy. Getac Video will configure the cameras per
Department requirements. This includes configuration of Wi-Fi, GPS, recording triggers, and image/recording
settings as needed. A typical deployment workflow is as follows:
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www.BriteComputers.com | 1.800.333.0498 | 7647 Main Street Fishers | Victor, NY 14564
*Upon project commencement Brite requests a weekly project checkpoint call be scheduled for all parties to
review the project progress.
6. Vehicle Installation
Vehicle installation will be performed by Getac Video certified installation company outside of this contract with
the support of Brite and Getac. All installation details, scheduling and logistics will be coordinated by SPD.
7. Body Camera Configuration
Getac will configure and assist SPD with deploying the body cameras and the camera multi-docks.
Configure and install the Getac 8-port multi-dock in SPD Briefing Room
Apply configuration to and test the Getac body cameras
SPD will be responsible for:
Providing a network drop with patch cables and available power outlet for each Getac Camera multi-dock
at each of the installation locations.
Routing on the network to the Internet for upload and access to the Getac Cloud (SPD Specific URL (TBD))
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www.BriteComputers.com | 1.800.333.0498 | 7647 Main Street Fishers | Victor, NY 14564
The Client will identify and make available, IT Staff personnel, with sufficient knowledge of the network
architecture, who will be readily able to assist the Brite Computers engineer with hands on assistance
when required. This individual(s) will ensure that all network security and firewalls are correctly
configured to ensure the successful execution of this project.
Prior to rollout, the Client will provide a list of users that include the following information in order to
setup user accounts for system access:
o User ID
o First Name & Last Name
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www.BriteComputers.com | 1.800.333.0498 | 7647 Main Street Fishers | Victor, NY 14564
o Email Address
o Responsibility (i.e. Deputy/Officer, Supervisor, Admin, etc.)
8. In Car DVR Configuration
Getac will configure the in-car DVR systems at the start of installation to include.
Installation of the SPD provided SIM card into the DVRs
Configuration and testing of the Getac DVRs
Configuration and testing of the trigger boxes
Review of the mounting locations and connections for each of the 3 cameras per vehicle with installer.
SPD will be responsible for:
Providing a well-lit secure area for the Getac engineers to work
Obtaining SIM cards prior to start of deployment and delivering them to the Getac engineers at start of
deployment.
o Getac will provide SPD a list of DVR’s with the associated IMEIs upon shipment
9. Training Services
Getac will provide Training Services to train both the end users and the administrators on the operation of the
Getac Video System.
One Systems Administration Training: Getac Video trains relevant Department personnel on the
administration and operation of the Unified Evidence Management System. This includes a complete
architecture overview, Enterprise Administrator training, Enterprise training, and break/fix training.
During the Enterprise Administrator training Getac will cover how to setup and manage rules for video
retention, manage active directory sync for users and groups, classification management, and remote
device management. System Administrator Training is a comprehensive, in-depth session covering all
hardware and backend features, use, maintenance, diagnostics, and security. This training session will
consist of two primary parts:
A) a high-level conversational lecture and demonstration of the Getac Video Solution aimed at the
power user (i.e. system administrators). Part of this section will instruct on how to tailor the Getac
Video Solution to meet department goals.
B) An in depth, hands-on learning session focusing on practical use of the hardware and backend.
Specific topics covered include:
Hardware Installation
· Hardware details and specs
· Best practices / Getac Video warranty standards and requirements
· Hardware mounting locations
· Integration to computer
· Maintenance / Troubleshooting / Support
· Optional accessories
End-User
· Hardware (cameras, microphones, DVR, BWC, triggers, and accessories)
· Logging into the Getac Video client and Enterprise
· Features and functions of interface
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www.BriteComputers.com | 1.800.333.0498 | 7647 Main Street Fishers | Victor, NY 14564
· Metadata
· Viewing video on local machine
· Video offloading
· Viewing uploaded video
· Best practices
IT / Networking
· Server and software installation
· Firewall details and configuration
· Features and functions of interface
· System Settings
· Unit configuration (Templates, sensors and events)
· Policies (Retention and Upload)
· Permissions (User Group, Roles, Profiles)
· Incidents and Forms (Incidents, Forms, Form Fields)
· Reports
· System management
· Version management (Auto-updater)
· BWC Docking Stations – Multi and Vehicle
· Active directory
· Analytics
· Live-View
· Viewing and sharing media
· Server/system maintenance
· BWC Management
One User training: Getac Video recommends each end user attend a training course on the operation of
camera and Enterprise software. Product training is designed to not only give the officer an in-depth
knowledge of how the product operates, but also how the system is designed to integrate and work
within the city policy to ensure that not only the proper events are being captured; but that the users are
also working within the framework established by policy. This class also includes in-depth training on the
Enterprise software. Training covers how searching works, advanced searching criteria, file importing
(including manual offloads), as well as running system reports. This is typically done in a classroom setting
with connections established to a server for live training in a server client environment.
Officer Training focuses on the practical usage of Getac Video body worn cameras and software. This
training will take a pragmatic approach to the following:
· Overview of hardware and features
- BWC, triggers, mounts, docks
· Logging into the Getac Video client and Enterprise
· Features and functions of interface
· Metadata - what is it and how is it useful?
· Viewing video on local machine
· How to offload video
· How to view uploaded video
· Best practices / Tips and tricks
One Supervisor training: Command Staff Training will include both lecture, hands-on device, and backend
training from a practical and policy perspective. Unlike the Officer Training session, this class will delve
into department policy objectives and goals, and how the Getac Video Solution can be tailored to those
goals. Specific topics include:
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www.BriteComputers.com | 1.800.333.0498 | 7647 Main Street Fishers | Victor, NY 14564
· Overview of hardware and features
- BWC, triggers, mounts, docks
· How to log into the Getac Video client and Enterprise
· Features and functions of interface
· Metadata
- What metadata is collected?
- What other information can metadata be combined with?
- How can this metadata be used to assist the department real-time and in a
predictive capacity?
· Viewing video on local machine
· How officers offload video
· How to view uploaded video
· Best practices / Tips and tricks
Installer Training Review to take place during first installation
10. System Configuration Services
Getac will provide Cloud Configuration Services including:
Provision and configure SPD’s Getac Video Management Cloud Server
Create and configure Evidence Categories and Retention periods as provided by SPD.
Create and deploy device configuration templates for each of the device types:
o Vehicles
o Body Cameras
o Camera Multi Docks
Create Roles and Groups per SPD’s requirements
Configure User Security Profiles.
Assist the Client in User Profile Creation
Configure system permissions for each of the Roles per SPD’s requirements
Work with SPD’s identified technical resource to configure integration with SPD’s Active Directory (AD)
system in order to provide user accounts. AD Integration features include:
o Seamless integration with Microsoft AD using Secure LDAP
o Supports integration with Azure AD Domain Service
o Bulk import of Users and Groups
o Single Sign-on – using same username and password to authentication on Getac application.
o AD Group mapping with Getac Users Group
o Automatic Role & Permission Profile assignment based on AD group Mapping
o Automatic data Synchronization to keep user accounts updated
o Centralized portal for settings and configuration using Getac Enterprise application
Work with SPD’s identified technical resource for integration with the City’s CAD system.
SPD will be responsible for:
Providing a list of Evidence Categories with associated Retention Period
Provide a resource to coordinate CAD integration that will complete the customer requirements for CAD
integration.
o Please refer to Appendix 1 – CAD Overview which outlines the CAD integration process and
requirements.
Provide a resource to coordinate AD configuration:
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o IT person who can provide Active Directory LDAP connection information or Axure AD domain
Service APP credentials.
o Agency’s domain and AD ser account with ’Directory Services’ permissions to query data by Getac
AD service application.
11. Project Assumptions
Based on communication with SPD, Brite is making the following assumptions regarding this project. These
assumptions are the basis upon which Brite has prepared this Statement of Work. If any of these assumptions are
inaccurate, or if important assumptions are missing, Brite requests SPD bring this to our attention so we may
modify the Statement of Work accordingly.
Getac will meet with the identified project personnel to discuss and determine the Implementation plan.
It is the customer’s responsibility to back up the data on the affected systems. Brite is not responsible for
loss of data, for loss or use of any of the customer’s computer or network systems resulting in the
performance of its services.
All work will be completed during normal business hours (8am – 6pm EST), unless agreed upon by both
parties in writing.
If required information proves difficult to obtain or is unavailable, SPD and Brite will work together to
arrive mutually at pertinent and appropriate project assumptions or Brite has additional fee-based
services that may be utilized to gather required information. Either of these options may impact the time
required to complete the engagement.
The In Car Video installation services will be contracted separately from this agreement.
SIM cards will be activated at the time of installation.
SPD’s AD server is an on premise VM with windows OS server with 1GB of free space on OS drive to
install Getac AD integration software.
o Server should be accessible over public IP and a configured port. This would allow Getac cloud to
connect the Getac AD integration service for data synchronization and authentication. This change
would require the agency’s IT personnel to configure the public firewall to allow traffic from the
Getac cloud.
o Administrator access is required to connect and install the Getac AD software on to the on-prem
server. Note: All communication between the Getac cloud and on-prem AD services are secured over
SSL/TLS 1.2
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11
www.BriteComputers.com | 1.800.333.0498 | 7647 Main Street Fishers | Victor, NY 14564
SPD’s CAD server is an on-premise windows server with API. Any additional costs for use of the API by the
CAD provider are the responsibility of SPD.
Trigger boxes will be configured as one to all default triggering with a default radius of 3 meters.
Cable drops for Multi-docks will be completed prior to installation and setup.
12. Documentation
Documentation is provided in a number of ways for users to access. Getac will provide user manuals, which provide
in-depth instructions; in addition, Getac will provide Quick Start Guides which are useful reference tools for end
users. User guides are also provided in the form of laminated hard copies for access at stations and electronic format
for access on PCs.
Project Management and architectural diagrams and documentation are made available to designated personnel
upon completion.
The deployment timeframe for the Getac Video systems is project specific and can have many outside determining
factors such as storage type, total number of installations, triggers requested, vehicle types, and even what vendor
is completing the installations for a given agency. Each project will have a specific plan for completion of all project
milestones which will be identified on the initial project kickoff meeting between the customer, installers, reseller
and Getac.
13. Modification Control Procedure
Unless SPD and BRITE otherwise mutually agree in writing, the deliverable will be per the specifications contained
in the Statement of Work. If either Party should desire a modification after acceptance of the applicable product
specifications contained in the Statement of Work, the following procedure shall apply:
A. The Party desiring the change shall deliver to the other Party a written request for change. Each change
request will include, at a minimum, (i) a description of the change desired, (ii) an explanation of the
reasons for the desired change, (iii) any known constraints on schedule, development cost, or end product
cost for the desired change, and (iv) an explanation of any expected impact on the hardware and software
components of the applicable product specifications contained in the Statement of Work.
B. If the Party receiving the change request reasonably believes that an assessment of the change request
will require an increase in the cost of the hardware, software or services charged to the Party requesting
the change, that Party will respond to the Party requesting the change within 10 working days with a
written price and a schedule for assessing the change request. Upon written acceptance by the
requesting Party of such price and schedule, the other Party will provide a change assessment for such
price and in accordance with such schedule.
C. Each change assessment will state whether the requested change is feasible. If the change is feasible, the
change assessment will also contain, at a minimum, the following information:
a. A description of the method or methods by which the change can be provided
b. A description of any expected effect of the change on the performance, operation, and support of
the Project Deployment and/or Services.
c. An explanation of the impact, if any, on the hardware and software components of the applicable
Project Deployment and/or Services.
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12
www.BriteComputers.com | 1.800.333.0498 | 7647 Main Street Fishers | Victor, NY 14564
d. An estimate of the cost to provide the change.
e. An estimate of the schedule on which the change could be provided, and any effect the change
might have to existing Project Deployment and/or Services.
f. The impact the requested change will have on the Project Deployment and/or Services already
performed and completed and whether it will be required to perform a modification to the
deployment or services.
g. A recommendation as to whether the change should be done.
The Party receiving the change assessment shall respond in writing to the change assessment within five (5)
working days with either an authorization to proceed with the change at a specified future commencement date,
or a decision not to proceed.
14. Project Pricing and Terms
Brite proposes the following Payment Terms and Payment Schedule:
Hardware and 1st year of Cloud services
Invoiced upon shipment.
Deployment Services
Invoiced upon completion.
Years 2-5 of Cloud
To be invoiced annually and due upon activation date
(*)
Full payments of all invoices shall be made upon receipt of invoice as per customers agreed upon payment terms,
Net 30 days. Payment to be made via EFT.
Shipment FOB destination
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13
www.BriteComputers.com | 1.800.333.0498 | 7647 Main Street Fishers | Victor, NY 14564
15. Signature Section
Springfield Police Department’s Authorized Signature
The signature below certifies that a copy of our proposal has been received, the contents noted, and the contract
has been executed.
Customer Signature Print Name / Title Date
Brite Signature Print Name / Title Date
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7647 Main Street Fishers Victor, NY 14564 Toll Free: 1-800-333-0498 FAX: 585-758-0222 salesinfo@britecomputers.com
Quote
No. #Q86400Date 10/22/2020
1 of 5
Bill To:Ship To:
City of Springfield Police Department230 4th StSpringfield OR 97477
City of Springfield Police Department230 4th StSpringfield OR 97477
Quote Expiration Date Contract Number Sales Rep Shipping Via
11/30/2020 * NCPA SYNNEX 01-97 *James Means
Qty Item Number Unit Price Extended
*** NCPA Pricing Agreement ***
***In Car Video***
24 GET-OADXXXXXAXX1 $3,529.00 $84,696.00
GETAC VIDEO SOLUTIONS INC. : VR-X20 i5 LTE with Blackbox Recording,DVR (VR-X20)-Integrated 8GB RAM + 256GB SSD + 2nd 256GB SSD + Battery Backup + WIFI + GPS + Crash Sensor, DVR mounting bracket, A/V input cable, 4G LTE (EM7511), 1 year hardware warranty
24 GET-OIA04X $56.50 $1,356.00
GETAC VIDEO SOLUTIONS INC. : Mounting Bracket (Visor) - ZeroDark Camera AND Display - Vehicle Specific
24 GET-OLX07X $11.47 $275.28
GETAC VIDEO SOLUTIONS INC. : DVR (VR-X10) - Wiring Kit - Power, Ground, Ignition (25ft)
24 GET-ONX0GX $15.00 $360.00
GETAC VIDEO SOLUTIONS INC. : Ethernet Cable - RJ45/CAT5e (25 ft)
24 GET-ONX0IU $15.57 $373.68
GETAC VIDEO SOLUTIONS INC. : Wired MIC (MM-G01) - Microphone
24 GET-591GVS000001 $196.64 $4,719.36
Getac Vehicle Antenna - AirGain UltraMax, 5in1, WiFix2-GPSx1-LTEx2, Bolt Mount, 19ft, Black
24 GET-OPX01X $232.74 $5,585.76
GETAC VIDEO SOLUTIONS INC. : Display (CU-D50) - 5inch Touch Display, includes cable (16ft)
24 GET-ORN0AX $364.00 $8,736.00
GETAC VIDEO SOLUTIONS INC. : ZERODARK FHD IP CAMERA CA-NF21-WI(120), (STANDARD MOUNT),INCLUDES CABLE (14FT)
24 GET-ORN0CX $364.00 $8,736.00
GETAC VIDEO SOLUTIONS INC. : ZeroDark FHD IP Camera CA-NF21-180, (WindShield Mount), includes cable (25ft)
Page 19 of 29
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7647 Main Street Fishers Victor, NY 14564 Toll Free: 1-800-333-0498 FAX: 585-758-0222 salesinfo@britecomputers.com
Quote
No. #Q86400Date 10/22/2020
2 of 5
Qty Item Number Unit Price Extended
24 GET-ORN0EX $364.00 $8,736.00
GETAC VIDEO SOLUTIONS INC. : ZeroDark FHD IP Camera CA-NF21-180, (Standard Mount), includes cable (14ft)
24 GET-GE-SVDNEXT4Y $796.00 $19,104.00
Getac DVR + Forward Facing Camera + Display Extended Warranty - Years 2, 3, 4 & 5
24 GET-GE-SVFCEXT4Y $149.00 $3,576.00
GETAC VIDEO SOLUTIONS INC. : ZeroDark HD IP Camera 18X (CA-NZ1318) Extended Warranty - Years 2, 3, 4 & 5
28 GET-OTX11X $140.00 $3,920.00
GETAC : Signal trigger box (TB01)
28 GET-GE-SVTGEXT4Y $53.48 $1,497.44
GETAC : Getac Video BT Trigger Box Extended Warranty - Years 2 - 5
Comment
***Body Worn Cameras***
65 GET-OVWX2MXXXXX1 $289.00 $18,785.00
Getac Body Worn Camera (BC-02), 64GB + FHD/HD/WVGA + WiFi + GPS + BLE, 1 year hardware warranty (compatible with magnetic charge cable ORB39X)
65 GET-OVWX2MXXXX21 $289.00 $18,785.00
GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-02), 25th month device refresh option program, full upfront, 1 year hardware warranty
65 GET-OVWX2MXXXX41 $289.00 $18,785.00
GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-02),49th month device refresh option program, full upfront, 1 year hardware warranty
65 GET-GE-SVBWEXT2Y $121.77 $7,915.05
GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-02) - BC-02 Extended Warranty - Years 2 & 3
Body Camera Accessories
30 GET-ORB39X $37.64 $1,129.20
Getac Body Worn Camera (BC-02), magnetic quick release charging USB cable
70 GET-ORB41X $56.94 $3,985.80
Getac Body Worn Camera dual side magnetic mount
25 GET-ORB24X $65.22 $1,630.50
GETAC : BWC BC-02 Vehicle/office charging dock (VD-02)
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7647 Main Street Fishers Victor, NY 14564 Toll Free: 1-800-333-0498 FAX: 585-758-0222 salesinfo@britecomputers.com
Quote
No. #Q86400Date 10/22/2020
3 of 5
Qty Item Number Unit Price Extended
40 GET-GE-SVBDEXT4Y $18.23 $729.20
Getac Body Worn Camera (BC-02) - VD-02 Dock - Extended Warranty - Years 2, 3, 4 & 5
30 GET-OLX0BX $18.90 $567.00
Body Worn Camera USB Extension Cable for VD-02, 12.5 ft
15 GET-ORB24U $102.27 $1,534.05
BWC BC-02 charging dock (VD-02), USB AC adapter(US), USB cable
7 GET-OD2DAU $1,222.16 $8,555.12
Getac Body Worn Camera (BC-02) - 8 Port Multidock with Datamover (MD-02D), includes 90W AC
7 GET-GE-SVMDEXT4Y $209.09 $1,463.63
Getac Body Worn Camera (BC-02) - MD-02D Dock w/ 90W - Extended Warranty - Years 2, 3, 4 & 5
89 GET-OUA041 $618.00 $55,002.00
GETAC VIDEO SOLUTIONS INC. : Getac Cloud - Yearly Plan 4 (Cloud Unlimited, SW maintenance)
89 GET-OUA042 $618.00 $55,002.00
GETAC VIDEO SOLUTIONS INC. : Getac Managed Service & Cloud - Plan 4 (Cloud Unlimited, SW maintenance) 2nd year
89 GET-OUA043 $618.00 $55,002.00
GETAC VIDEO SOLUTIONS INC. : Getac Managed Service & Cloud - Plan 4 (Cloud Unlimited, SW maintenance) 3rd year
89 GET-OUA044 $618.00 $55,002.00
GETAC VIDEO SOLUTIONS INC. : Getac Managed Service & Cloud - Plan 4 (Cloud Unlimited, SW maintenance) 4th year
89 GET-OUA045 $618.00 $55,002.00
GETAC VIDEO SOLUTIONS INC. : Getac Managed Service & Cloud - Plan 4 (Cloud Unlimited, SW maintenance) 5th year
**Services**
1 GET-OZX0BX $13,785.44 $13,785.44
GETAC VIDEO SOLUTIONS INC. : Tier 2 Cloud Deployment Service, 2 Remote Setup Days / Up to 5 Days Onsite (Project/Training)
1 NCPA Fee $0.00 $0.00
NCPA Fee of 0.8%
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7647 Main Street Fishers Victor, NY 14564 Toll Free: 1-800-333-0498 FAX: 585-758-0222 salesinfo@britecomputers.com
Quote
No. #Q86400Date 10/22/2020
4 of 5
Qty Item Number Unit Price Extended
**Statement of Work to be executed and agreed upon after PO prior to deployment**
Sales Information:James Means
541-361-9166 jmeans@britecomputers.com
SubTotal: Tax Total: Total:
$524,331.51 $0.00$524,331.51
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7647 Main Street Fishers Victor, NY 14564 Toll Free: 1-800-333-0498 FAX: 585-758-0222 salesinfo@britecomputers.com
Quote
No. #Q86400Date 10/22/2020
5 of 5
Terms and Conditions
·Agreed upon payment terms: NET 30
·Any changes to the orders after acceptance may result in additional fees.
·Any returns must be accompanied by a return authorization and will be subject to restocking fees.
·All services will be invoiced upfront and efforts debited against the units described above.
·All hardware and accessories will be invoiced when shipped.
·All software will be invoiced upon delivery of license.
·All subscriptions will be invoiced when activated.
·Terms and conditions listed within a Master Services Agreement or Statement of Work supersede any listed here.
·Travel costs will be billed separately unless otherwise stated.
·All support is considered manufacturers depot warranty support unless otherwise stated.
Customer Signature
The signature below certifies that I am authorized to purchase the goods and services listed within this quote, have reviewed it for accuracy and the terms and conditions are acceptable.
Signature:__________________________________________
Date: _______________________________________________
Print Name: ________________________________________
Title: _______________________________________________
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Brite / Getac Quote #Q86400Cost category Model Part # Qty per unit Year 1 Year 2 Year 3 Year 4 Year 5 5 year costBWC BC‐02, 1 year warranty OVWX2MXXXXX1 65 289.00$ 18,785.00$ 18,785.00$ BWC‐ Year 3BC‐02 guaranteed refresh‐ 25OVWX2MXXXX21 65 289.00$ 18,785.00$ 18,785.00$ BWC‐ Year 5 BC‐02 guaranteed refresh‐ 49 OVWX2MXXXX41 65 289.00$ 18,785.00$ 18,785.00$ BWC Warranty years 2 & 4 BC‐02 Warranty GE‐SVBDEXT2Y65 121.77$ 7,915.05$ 7,915.05$ Charging USB quick release cable BC‐02 ORB39X 30 37.64$ 1,129.20$ 1,129.20$ 1 port charging dock with USB AC Adaptor BC‐02 ORB24U 15 102.27$ 1,534.05$ 1,534.05$ 1 port dock ‐ warranty year 2‐5 BC‐02 dock,Warranty GE‐SVBDEXT1Y15 18.23$ 273.45$ 273.45$ BWC mag mount BC‐02/BC‐03 Mount ORB41X 70 56.94$ 3,985.80$ 3,985.80$ BWC car trigger box TB‐02 OTX11X 28 140.00$ 3,920.00$ 3,920.00$ Trigger box warranty years 2‐5 TB01 GE‐SVTGEXT4Y28 53.48$ 1,497.44$ 1,497.44$ USB Extension cable New OLX0BX 30 18.90$ 567.00$ 567.00$ Dock BC‐02 (8 port) BC‐02 multidock OD2DAU 7 1,222.16$ 8,555.12$ 8,555.12$ Dock BC‐02 warranty(not listed on quote, provided via email)7 209.09$ 1,463.63$ 1,463.63$ Getac Cloud ‐ Yearly plan , unlimitedOUA041‐4465 618.00$ 40,170.00$ 40,170.00$ 40,170.00$ 40,170.00$ 40,170.00$ 200,850.00$ Getac Tier 2 Cloud Deployment Service 2 Remote Days, 5 Onsite OZX0BX1 13,785.44$ 13,785.44$ 13,785.44$ BWC buffer stock BC‐02 Hot Swap Spares OVWX2MXXXXX1 3 ‐$ ‐$ ‐$ ‐$ ‐$ ‐$ ‐$ Active Directory Integration implementation & support1 ‐$ ‐$ ‐$ ‐$ ‐$ ‐$ ‐$ CAD Integration implementation & support1 ‐$ ‐$ ‐$ ‐$ ‐$ ‐$ ‐$ Enhanced Redaction Functionality1‐$ ‐$ ‐$ ‐$ ‐$ ‐$ ‐$ Total essential estimated costs141,151.18$40,170.00$ 40,170.00$ 40,170.00$ 40,170.00$ 301,831.18$ Optional Equipment UpgradesCost category Description Part # Qty per unitGETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03), 25th month device refresh option program, full upfront, 1 year hardware warrantyOVWX3XXXXX2165410.57$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03), 49th month device refresh option program, full upfront, 1 year hardware warrantyOVWX3XXXXX4165410.57$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03 Verizon LTE),25th month device refresh option program, full upfront, 1 year hardware warrantyOVWX3VXXXX2165547.73$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03 Verizon LTE),49th month device refresh option program, full upfront, 1 year hardware warrantyOVWX3VXXXX4165547.73$ GETAC VIDEO SOLUTIONS INC. : BWC BC-03 Extended BatteryOBX03U6563.17$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera(BC-03)-8 Port Multidock with Datamover(MD-03D),includes 150W AC Adapter(US),25th month device refresh option program, full upfrontOD3DEU71,320.09$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera(BC-03)-8 Port Multidock with Datamover(MD-03D),includes 150W AC Adapter(US),49th month device refresh option program,full upfrontOD3DFU71,320.09$ GETAC VIDEO SOLUTIONS INC. : Ethernet Cable - RJ45/CAT5e (25 ft)ONX0GX2414.77$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03) - Single Port Dock (VD-03), 25th month device refresh option program, full upfrontORB28X6566.06$ Page 24 of 29 C2713DRAFTAttachment 1Attachment 1, 19 of 24Attachment 1, Page 24 of 29
Optional Equipment UpgradesCost category Description Part # Qty per unitGETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03) - Single Port Dock (VD-03), 49th month device refresh option program, full upfrontORB29X6566.06$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera chest clipORB31X7018.99$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera epaulette clipORB32X7018.99$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera chest mountORB33X7018.99$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera Molle mountORB34X7018.99$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera pocket mountORB35X7018.99$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03), magnetic quick release charging USB cable (3.94 ft), 25th month device refresh option program, full upfrontORB4233065.11$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03), magnetic quick release charging USB cable (3.94 ft) 49th month device refresh option program, full upfrontORB4253065.11$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03) - Single Port Dock (VD-03), with 40W Vehicle Adapter , 25th month device refresh option program, full upfrontORB53X25155.69$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03) - Single Port Dock (VD-03), with 40W Vehicle Adapter, 49th month device refresh option program, full upfrontORB55X25155.69$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03) - Single Port Dock (VD-03), with 24W AC Adapter (US), 25th month device refresh option program, full upfrontORB63515118.90$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03) - Single Port Dock (VD-03), with 24W AC Adapter (US), 49th month device refresh option program, full upfrontORB65515118.90$ GETAC VIDEO SOLUTIONS INC. : BC-02 UPGRADE TO BC-03 WIFI (DEVICE ONLY)591GVS00003865129.32$ GETAC VIDEO SOLUTIONS INC. : Body Worn Camera (BC-03) - Single Port Dock (VD-03), with 40W Vehicle Adapter591GVS00003965274.67$ GETAC VIDEO SOLUTIONS INC. : BC-02 UPGRADE TO BC-03 THROUGH REFRESHMENT PROGRAM WARRANTY-YEAR 2&3GE-SVBFRUS2Y6541.20$ GETAC VIDEO SOLUTIONS INC. : Getac additional Warranty after purchasing - 1 Year ( max 5 yr )GE-SVSYADD1Y24279.71$ Page 25 of 29 C2713DRAFTAttachment 1Attachment 1, 20 of 24Attachment 1, Page 25 of 29
Brite / Getac Quote #Q86400Cost category Model Part # Qty per unit Year 1 Year 2 Year 3 Year 4 Year 5 5 year costICV Antenna 591GVS000001 591GVS000001 24 196.64$ 4,719.36$ 4,719.36$ ICV Blackbox recording DVR VR‐X20GET‐OADXXXXXAXX1 24 3,529.00$ 84,696.00$ 84,696.00$ ICV ‐ DVR unit warranty with 1 caVR‐X20 warranty GE‐SVDNEXT4Y24 796.00$ 19,104.00$ 19,104.00$ ICV ‐ ZeroDark Cam warrantyIP Camera warrantyGE‐SVFCEXT4Y24 149.00$ 3,576.00$ ‐$ ‐$ ‐$ ‐$ 3,576.00$ ICV ‐ WiringWiring kitOLX07X24 11.47$ 275.28$ 275.28$ ICV ‐ cableEthernet Cable ONX0GX24 15.00$ 360.00$ 360.00$ ICV ‐ micWired micONX0IU24 15.57$ 373.68$ 373.68$ ICV ‐ displayTouch display OPX01X24 232.74$ 5,585.76$ 5,585.76$ ICV ‐ IP CameraIP Camera ORN0AX24 364.00$ 8,736.00$ 8,736.00$ ICV ‐ IP CameraIP Camera ORN0CX24 364.00$ 8,736.00$ 8,736.00$ ICV ‐ IP CameraIP Camera ORN0EX24 364.00$ 8,736.00$ 8,736.00$ ICV ‐ mounting brackets Mounting bracket OIA04X24 56.50$ 1,356.00$ 1,356.00$ Cloud storagestorageOUA041‐524 618.00$ 14,832.00$ 14,832.00$ 14,832.00$ 14,832.00$ 14,832.00$ 74,160.00$ 1 port dock vehicle dock BC‐02ORB24X25 65.22$ 1,630.50$ 1,630.50$ 1 port dock warrantyBC‐02GE‐SVBDEXT1Y25 18.23$ 455.75$ 455.75$ Totals 163,172.33$ 14,832.00$ 14,832.00$ 14,832.00$ 14,832.00$ 222,500.33$ OptionalCost categoryModelPart #Qty per unit Year 1 Year 2 Year 3 Year 4 Year 5 5 year costICV‐ WarrantyAnnual Warranty ReneGE-SVSYADD1Y1 299.00$ Incl299.00$ 299.00$ 299.00$ 299.00$ 1,196.00$ Page 26 of 29 C2713DRAFTAttachment 1Attachment 1, 21 of 24Attachment 1, Page 26 of 29
Bloomi
ngton,
MN
55431
Getac Video Solutions, Inc.
3600 American Blvd W, Ste 460
Bloomington, MN 55431
WARRANTY
The Getac Video system carries a one year limited warranty, which can be extended to 5 years and
beyond. Getac provides advance exchange on hardware utilizing state of the art process. A simple form
is filled in online and product is expedited to the client. Once the unit is replaced, the defective unit is
packaged and sent back using a pre-printed shipping label. See below for additional Getac warranty
information.
Getac’s warranty obligations for this hardware product are limited to the terms set forth below:
Getac warrants this Getac-branded office dock, vehicle dock, video and camera product, recording devices,
accessory, and hardware parts against defects in materials and workmanship under normal use for a period of One
(1) YEAR from the date of purchase by the original end-user purchaser (“Warranty Period”). This warranty only
applies to products sold by Getac or its Authorized Distributors or Dealers and only where the products are used
and serviced within North America or its Authorized Service Providers territories. Warranty coverage only applies
to service carried out by a Getac Authorized Service Provider.
If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent
permitted by law, Getac will either repair the defect at no charge, using new or refurbished replacement parts, or
exchange the product with a product that is new or which has been manufactured from new or serviceable used
parts and is at least functionally equivalent to the original product. A replacement product or part, including a user
installable part that has been installed in accordance with instructions provided by Getac, assumes the remaining
warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides
longer coverage for you. When a product or part is exchanged, any replacement product becomes your property
and the replaced item becomes Getac’s property. Parts provided by Getac in fulfillment of its warranty obligati on
must be used in products for which warranty service is claimed.
Exclusions and Limitations
This Limited Warranty applies only to Getac-branded hardware products manufactured by or for Getac that can be
identified by the “Getac” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to
any non-Getac hardware products, co-branded hardware products (whether or not displaying a “powered by
Getac” trademark, trade name, or logo affixed to them) or any software, even if packaged o r sold with Getac
hardware. Manufacturers, suppliers, or publishers, other than Getac, may provide their own warranties to the end
user purchaser, but Getac, in so far as permitted by law, provides their products “as is”.
This warranty does not apply to:
(a) loss or theft;
(b) fire;
(c) submersion;
(d) acts of god;
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Bloomi
ngton,
MN
55431
(e) acts of war;
(f) virus-inflicted damage;
(g) intentional misuse or abuse;
(h) improper maintenance or modification by anyone other than Getac or a Getac Authorized Service Provider;
(i) a product or part that has been modified to alter functionality or capability without the written permission of
Getac;
(j) a product on which any Getac serial number has been removed or defaced;
(k) data recovery from hard drive failure;
(l) All consumable items; such as screen protection films, logo badges, labels, cleaning cloths, carry cases, manuals,
cables, straps, belts, holsters, tethers, stylus, digitizer pens and harnesses and any other options and accessories
not listed above or covered under a separate warranty.
(m) cosmetic damage that does not affect the functionality of the office dock, vehicle dock, video and camera
product, recording devices, accessory or hardware part, including but not limited to scratches, dents and numerals,
letters, icons and symbols silkscreened onto unit keycaps and numerals, letters, icons and symbols silkscreened
onto unit cabinet; or
(n) damage which occurs in shipment.
(o) negligence
(p) damage from accidents
(q) operation of product outside the published environmental or electrical parameters
(r) use of supplies or parts not meeting Getac’s specifications
THIS PRODUCT IS NOT INTENDED FOR USE AS OR PART OF NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL
EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS, OR ANY OTHER SYSTEMS THAT REQUIRE
FAIL-SAFE PERFORMANCE. GETAC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF
THIS PRODUCT ARISING OUT OF THE FOREGOING USES. AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include class 2
Electronic Flight Bag (EFB) Systems and Class 1 EFB Systems when used during critical phases of flight (e.g., during
take-off and landing) and/or mounted onto the aircraft. Class 1 EFB Systems and 2 EFB Systems are defined by
FAA:AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No. 36.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY,
EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW, GETAC SPECIFICALLY DISCLAIMS ANY AND ALL
STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF GETAC
CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW,
ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO
REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY GETAC IN ITS SOLE DISCRETION. No Getac reseller, agent,
or employee is authorized to make any modification, extension, or addition to this warranty. If any term is held to
be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, GETAC IS NOT RESPONSIBLE
FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY
OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF
REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF
THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF
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Bloomi
ngton,
MN
55431
GOODWILL;LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR
CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND
PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR
USED WITH GETAC PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE
PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY
STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. GETAC DISCLAIMS
ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A
PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA.
Obtaining Warranty Service
Please access and review the online help resources at www.getac.com before requesting warranty service. If the
product is still not functioning properly after making use of these resources, please contact a Getac representative
at (949) 681-2950. A Getac representative will help determine whether your product requires service and, if it
does, will inform you how Getac will provide it. Getac will provide warranty service on products that are tendered
or presented for service during the warranty period, as permitted by law. In accordance with applicable law, Getac
may require that you furnish proof of purchase and/or comply with registration requirements before receiving
warranty service. You may be responsible for shipping and handling charges to obtain service under this warranty.
In any instance in which Getac issues a Return Material Authorization Number (RMA #), Getac must receive the
product(s) for repair prior to the expiration of the warranty period in order for the repair(s) to be covered by the
limited warranty service.
If your product is capable of storing data or software programs, you should make periodic backup copies of the
data and programs contained on the product’s hard drive or other storage media to protect your data and as a
precaution against possible operational
failures. Before you deliver your product for warranty service, it is your responsibility to keep a separate backup
copy of the system software, application software and data, and disable any security passwords.
You will be responsible for reinstalling all such software, data and passwords. Getac and its authorized service
providers are not liable for any damage to or loss of any programs, data or other information stored on any media,
or other non-Getac product or part not covered by this warranty. Recovery and reinstallation of system and
application software and user data are not covered under this limited warranty.
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