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Board Update:
Interdependencies Assessment Results
September 13, 2019
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Agenda
Work Progress
Interdependencies Assessment Results
Questions and Comments
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Work Progress
Critical interdependencies assessment given additional time to address disruption of electrical service
Completion remains scheduled for November
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Critical Interdependencies Assessment
Objectives:
Identify and understand top 10 dependencies that would substantially impact disaster response and recovery
Identify mitigation strategies to minimize potential for cascading failure
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Approach and Assumptions
Approach:
Focus on what is needed from time of event to achieve Intermediate LOS goals (first 4 to 12 week period)
Focus on 10 most important dependencies for MWMC
Base assessment on review of information and communication with agencies/companies/individuals
Assumptions:
MWMC will implement strategies to achieve Intermediate LOS goals
Other lifeline providers will make progress towards, but have not yet have achieved resiliency goals (approx. 5 to 10 years into future versus total preparedness)
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Dependencies Identified Through Collaboration
Dependency matrix used to help MWMC identify and rank dependencies
O&M prepared detailed listing of vendors
3 internal workshops held w/ a follow-up “reality check”
Final results reviewed by General Manager and Eugene & Springfield Emergency Managers
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Top 10 Dependencies
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#1 Employee and Family Preparedness
Anonymous survey used to assess level of preparedness and planning
30 questions total in 4 different categories
Planning
Home Preparations
Supplies
First Responder Readiness
Questions formulated such that a “yes” response indicated a positive level of preparedness and a “no” response indicates lack of preparedness
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Employee and Family Preparedness
Survey results:
82 City of Eugene and City of Springfield employees that work at MWMC responded to survey
Approximately 59% of questions were responded to with a “yes” response
A similar level of preparedness was observed for the various workgroups
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Employee and Family Preparedness
Assessment: Employees are working toward being prepared but more can be done
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Employee and Family Preparedness
Assessment – Expect approximately 33% of workforce to report for work
Question 28 – Do you need to cross a river to get to work?
Question 29 – Do you have any family responsibilities that would prevent you from returning to work?
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Employee and Family Preparedness
Potential mitigation strategies:
Sponsor on-going employee education, for example:
Lunch-and-learn sessions on various aspects of disaster preparation and MWMC emergency response plan
Use events such as the recent snow storm to conduct emergency preparedness drills
Have all staff participate in the Great Oregon Shakeout
Sponsor preparedness competition to encourage action
Example: 1st group to have all families prepared with 2-week emergency food supply at home win a reward
Example: Families that participate in Great Oregon Shakeout and go through one training manual get a gold star award … 10:17 a.m. on 10/17/19
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#2 City/Regional Roads
Approach:
Focused on highways and roads needed for access to facilities
Reviewed documents and contacted State and City transportation departments
Assessment:
Beltline Highway from I-5 to Hwy 99 is not included in State backbone system
State has not included all bridges needed for recovery per City Emergency Managers
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City/Regional Roads
Assessment:
Eugene & Springfield have evaluated bridges
Eugene working to upgrade 13 bridges and have contracts in place for post-earthquake assessments
Springfield has made some seismic retrofits of Glenwood Bridge; has no plans to have contracts in place for post-earthquake assessments
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City/Regional Roads
Mitigation strategies
Make plans for Eugene employees to report to Springfield for work and vice versa
Support Emergency Managers efforts to:
Have State add bridges identified as critical for recovery to State Tier 1 and 2 projects
Support efforts to have Beltline between I-5 and Highway 99 added to Tier 2 projects
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#3 Telecommunications
Assessment:
Cell system:
Towers may be susceptible to damage
System may be overloaded
Temporary power may not be available
Oregon First Responder Network; managed by AT&T
Has national disaster recovery team and plans in place for CSZ event; participated in 2016 exercise
Eugene & Springfield Emergency Managers not relying on cell system or First Responder Network for local communication
Poor history of performance
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Telecommunications
Mitigation strategies
Coordinate with Emergency Managers to purchase and maintain similar amateur radio system for local communications
Follow protocol, go to Emergency Managers for supplies; they make contact to outside sources
Consider obtaining a limited number of satellite phones for use in initial days after event
Emergency managers have not had good results with satellite phones
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#4 Structural Inspection
Assessment:
Eugene has certified inspectors – MWMC facilities may not be first priority
Local structural engineering firms may not have a formal operation plan to mobilize and help
Mitigation strategies:
Develop a prioritized list of facilities/processes for post-event damage assessments
Consider an emergency on-call services contract with a structural engineering firm that has an operational plan to mobilize and help
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#5 MWMC EOP and COOP
Assessment:
Emergency operations structure based on National Incident Management System (NIMS)
Emergency Operations Center (EOC) establishes response priorities based on hierarchy of:
Life safety
Asset protection
Environmental protection
EOC authority is based on boundaries
MWMC will operate under 3 EOCs
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MWMC EOP and COOP
Mitigation strategies:
Understand emergency management protocols
Identify triggers for opening MWMC Incident Command Post (ICP) in the Emergency Operations Plan (EOP)
Complete a Continuity of Operations Plan
Adopt policies that provide authority MWMC staff need to follow protocols under the EOC
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#6 Power
Assessment:
Bonneville Power Administration (BPA) provides most of electrical power to EWEB and SUB
Time to restore substations estimated at 1 to 8 weeks, based on best available information (highly variable)
Tower failures are expected concurrently on many different circuits due to large ground displacement
Could not assess vulnerability related to EWEB or SUB due to lack of agreements
Mitigation strategies:
Execute agreements with EWEB and SUB to assess vulnerabilities
Identify volume of fuel required for generators
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#7 Data
Assessment:
MWMC uses 3 different categories of computer servers
Process-related server
Business-related server
SQL Database server
Process-related server
Supports operation of WPCF
Stores data related to treatment process
Located at plant
Isolated from outside world for security purposes
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Data
Assessment:
Business-related server
Stores drawings, equipment data, operations manuals, regulatory data, and financial data
Being migrated to virtual machine at central City of Eugene location
City of Eugene manages data backups
Access by both City of Eugene and City of Springfield employees, as appropriate
SQL Database server
MWMC information that is stored in database format
City of Eugene server
Located offsite (not at WPCF)
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Data
Mitigation Strategies
Maintain critical wastewater system drawings, equipment manuals, vendor contact information, etc. in both electronic and hard copy format at WPCF and potentially other key work locations
Consider maintaining a backup image of data stored on the business-related and SQL Database servers on hardware that is located at the WPCF
Electronic data should be accessible by an onsite network and any necessary hardware should be connected to a backup power supply (e.g., emergency generator)
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Assessment:
Staff identified critical supplies and vendors … not an insignificant effort
Some treatment chemicals and other consumables are not replenished until almost out of stock
Vendor and shipping agreements do not address CSZ type emergency scenarios
#8 Vendors and Shipping Services
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Vendors and their Shipping Services
Mitigation strategies:
Maintain a 2 to 4 week stock of chemicals and consumable supplies onsite
Establish agreements with vendors that provide inventory, delivery, and payment provisions under emergency conditions
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#9 Fuel
Assessment:
Fuel will be a major dependency after a CSZ earthquake
Any fuel at MWMC facilities may be commandeered by Emergency Manager after disaster
Fuel requests will need to go through Public Works DOC and City EOC
Emergency managers actively working to increase fuel storage in area
(Courtesy of Yumei Wang, DOGAMI)
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Fuel
Mitigation Strategies
Increase fuel storage to maintain a minimum of a 2-week (or more) supply onsite at all times
Investigate operational strategies to minimize fuel consumption
Example: Don’t run generators on idle while pumps not running (potentially more labor intensive)
Coordinate with emergency managers on local fuel storage … but realize you may not be first in line
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#10 MEP/Equipment Assessments
Assessment:
Contractors have a history of assisting their communities in major disasters
Contractors may not have a formal plan for responding to community needs following a major disaster, but contractors and their staff are known to thrive in high pressure and challenging
situations
Transportation (especially bridges across Willamette River) will be a major challenge for movement of contractor’s personnel, materials, and equipment
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MEP/Equipment Assessments
Mitigation Strategies
Prioritize facilities for conducting post-event MEP/equipment assessments
Consider having service agreements with a key group of contractors that agree to provide emergency on-call services and have their own continuity of operations plan (or business continuity
plan)
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LOS Goals and Gaps (2013 ORP)
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LOS Goals and Gaps (2013 ORP)
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