HomeMy WebLinkAboutItem 03 City of Springfield Strategic Plan Adjustment AGENDA ITEM SUMMARY Meeting Date: 10/13/2014
Meeting Type: Work Session
Staff Contact/Dept.: Courtney Griesel, CMO Staff Phone No: 541-736-7132
Estimated Time: 10 Minutes
S P R I N G F I E L D C I T Y C O U N C I L Council Goals: Provide Financially Responsible and
Innovative Government Services
ITEM TITLE: CITY OF SPRINGFIELD STRATEGIC PLAN ADJUSTMENT
ACTION REQUESTED:
Provide feedback regarding proposed Strategic Plan revision.
ISSUE STATEMENT: The City of Springfield’s Strategic Plan lists and monitors specific measurements with the goal of successfully implementing the adopted Council Goals. Each
department tracks multiple measures, reporting back on the status of their target
attainment. With the recent drafting and implementation of the Priority Based Budget, we have begun to reexamine the Strategic Plan in order to better align
measurements with Priority Based Budget Programs and City Council Goals.
ATTACHMENTS: ATTACHMENT 1 – Strategic Plan Measure Revision Examples
DISCUSSION/
FINANCIAL IMPACT:
The City of Springfield Strategic Plan is a constantly evolving document aimed at
aligning the goals and tasks of the City with the City Council Goals. The task of identifying and refining measures and targets has been a continuous process of learning how to most effectively categorize and measure our daily and long-range
projects.
During 2012 and 2013, the City of Springfield began the transition to a Priority
Based Budget. It is important to tie this work to the Strategic Plan as the programs identified in the budget are the ultimate vehicles for working towards strategic plan
targets and achievement of Council Goals.
Included in Attachment 1 are examples of existing Strategic Plan Measures which
have been aligned with their Priority Based Budget Program. These measures are highlighted as they reflect tasks that are cleanly tied to outcomes and can be easily monitored and communicated about. Over the next several months, we will work to
update and align the full Strategic Plan, Council Goals, and Priority Based Budget Programs. During this process, all current strategic plan measures will be reviewed, refined, or removed and new strategic plan measures are likely to be identified.
This rewrite is aimed at creating a logical system of aligning simplified measures to
budget programs, all with the goal of achieving and illustrating achievement of
Council Goal success. This system is also intended to help inform decisions and strategies about goals and program resourcing.
CITY OF SPRINGFIELD
STRATEGIC PLAN REVISION EXAMPLES
MISSION:
To Make the City of Springfield
a Desirable and Preferred Place to Live and Work!
GOALS:
Provide Financially Responsible and Innovative Government Services
Encourage Economic Development and Revitalization through
Community Partnerships
Strengthen Public Safety by Leveraging Partnerships and Resources
Foster an Environment that Values Diversity and Inclusion
Maintain and Improve Infrastructure and Facilities
Promote and Enhance Our Hometown Feel While Focusing on
Livability and Environmental Quality
ATTACHMENT 1, Page 1 of 3
HOW DOES THE CITY OF SPRINGFIELD MEASURE ITS EFFECTIVENESS AND
ATTAIN GOALS?
GOAL: Provide Financially Responsible and Innovative
Government Services Ta
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TARGET RESPONSIBLE
DEPARTMENT
Maintain Health Insurance Premium Costs Below Industry Trend through
Wellness Initiatives and Plan Design; Measures City Plan Costs Human Resources
Associated Priority Based Program:
Benefit Administration Plan and Program Deliver (#9055, Quartile 3)
GOAL: Encourage Economic Development and Revitalization
through Community Partnerships
TARGET RESPONSIBLE
DEPARTMENT
There is Growth in the Level of Glenwood Urban Renewal Investment;
Measures Increase in Assessed Values Compared to City-Wide Assessed Value
Increases
City Manager’s Office
Associated Priority Based Program:
Urban Renewal Management (#150, Quartile 3)
GOAL: Strengthen Public Safety by Leveraging Partnerships
and Resources
TARGET RESPONSIBLE
DEPARTMENT
Medium Priority Calls are Dispatched Within 5 Minutes of Receipt Police Department
Associated Priority Based Program:
Patrol - Emergency (#8)
All Fire & Life Safety Emergency Responses are Within 5 Minutes & 30 Seconds Fire & Life Safety
Associated Priority Based Program:
Apparatus Readiness Inspections (#71), Dispatch and Communication (#150), Firefighting Training (#88)
2 ATTACHMENT 1
Page 2 of 3
GOAL: Foster an Environment that Values Diversity and
Inclusion
TARGET RESPONSIBLE
DEPARTMENT
Effective and Appropriate Language Services are Provided While at the Springfield
Municipal Court; Measures Number of Bilingual Staff During Court Hours. Municipal Court
Associated Priority Based Program:
General Services & Customer Support (#135, Quartile 1)
GOAL: Maintain and Improve Infrastructure
and Facilities
TARGET RESPONSIBLE
DEPARTMENT
Preservation Projects are Completed on Schedule Development and Public
Works
Associated Priority Based Program:
Capital Projects (#217, #223, #205, Quartile 4), Facilities Maintenance (#9061, #9063, Quartile 3)
Number of Out of Service Signalized Intersections Repaired Within 48 Hours After
Reporting Development and Public
Works
Associated Priority Based Program:
Traffic Operations (#214, Quartile 2)
GOAL: Promote and Enhance Our Hometown Feel While
Focusing on Livability and Environmental Quality
TARGET RESPONSIBLE
DEPARTMENT
Wastewater Infrastructure Systems Meet Regulatory Performance Requirements;
Measures Reportable Overflows Development and
Public Works
Associated Priority Based Program:
Wastewater Maintenance Repair (#219, Quartile 1), Wastewater Preventative Maintenance (#218, Quartile 1)
3 ATTACHMENT 1
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