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Home My WebLink AboutItem 03 Employee Recognition, Loretta Keefe 25 YearsJune 3, 2013 Springfield Upbeat Employee Recognition: Loretta Keefe, 25 Years • Community Service Officer (CSO) Keefe was hired with the Springfield Police Department in 1993.  The duties of her first assignment shaped the position we now know as a Community Service Officer.  She actively encouraged community involvement with the Police Department and established community policing long before the term gained popularity.  She remains dedicated to serving the city through enforcement, education, and providing information. • During her career, CSO Keefe has worked for several Chiefs, Mayors, and two Department buildings. • Thanks in part to her efforts; the Department formally established the Community Service Officer program in 2002. • Along with Neighborhood Watch, the Lock-Out program, and mediation, CSO Keefe has been assisting citizens in a variety of areas throughout her tenure. The Community Service Officer position has become an invaluable aspect to the success of the Springfield Police Department. • CSO Keefe has been a part of a constantly evolving Police agency, but her commitment to excellence has remained the same.  She currently leads the department in suspect identification by way of latent fingerprint analysis. Without her investigations, and suspect identifications, countless cases would have gone unsolved.  CSO Keefe understands the emotional strain an unsolved burglary leaves on the victims and their families. She constantly updates the victims and is often able to give the good news of an arrest. • CSO Keefe has been involved in several significant projects within the Police Department.  Mediation which offers disputing neighbors another avenue to coexist.  The Lock Out program which helps to prevent crimes from occurring by educating citizens on what burglars look for while walking down neighborhood streets. The program also helps to replace doors and windows which are damaged by suspects. In many cases the victims are left helpless because of their age/health, or monetary constraints. • CSO Keefe is a pillar of the CSO program, and continually provides excellent service to our community. Fellow employees appreciate her willingness to help the team out, and her work ethic. The frequency with which she receives citizen commendations is the best example of her dedication to the Department.